James Clay III at CrossCountry Mortgage
Originating Branch Manager | NMLS #47632
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Louisville, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Jim was very informative and made sure I knew what was going on and what to expect through the whole process! He made the home buying process as easy and smooth as possible.
Reply from James Clay III
January 23rd, 2026 07:20 PM
Always great to help great people!
Jim is always on top of things and is a problem solver. He is great with the client and his communication with me is always perfect! Worked with Jim on so many deals over the years and appreciate him so much!
Reply from James Clay III
November 27th, 2025 05:21 PM
It was great working with you. Thanks again for putting your trust in us.
Jim was able to find us the mortgage we were looking for when so many other lenders couldn’t. Very helpful and positive. I would recommend him highly!
Reply from Owner
December 12th, 2025 11:33 PM
Thanks so much! So happy we could make it happen!
Jim was always there when I needed him. He was super helpful explaining things I didn't understand and I feel like he found the best fit for me when so many other mortgage places fell short.
Reply from James Clay III
November 27th, 2025 02:05 PM
James, it's reassuring to hear that you felt supported throughout our time working together. I aim to make the mortgage process as clear and tailored as possible, so I'm pleased that the explanations were helpful and that we found a suitable...
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James Clay III at CrossCountry Mortgage has received a review with 5 star rating from Ali A
fast turnaround.
I had zero communication with James Clay. I'm not sure how or why he was attached to our loan process but I've never spoken to him, received any texts or emails, despite being copied on numerous threads.
Reply from James Clay III
September 19th, 2025 11:10 AM
Christopher, it's concerning to hear about the lack of communication you experienced. I prioritize keeping clear and open lines of communication with all my clients. Please reach out to me directly so we can address what happened and ensure...
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Jim made the process seamless. He answered my questions and returned phone calls in a timely maanner.
Reply from James Clay III
July 16th, 2025 12:35 PM
Gerald, I'm glad to know that you found the process seamless. Ensuring that all your questions are answered and keeping the communication timely is very important to me. It's great to hear that my efforts made a difference for you. If you have...
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We had a very tough and frustrating situation with the home but Jim was great through it all. He kept his nose to the ground and got it done for us!
Reply from Owner
May 1st, 2025 12:40 PM
We love you too!
We had a very tough and frustrating situation with the home but Jim was great through it all. He kept his nose to the ground and got it done for us!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Louisville, KY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #47632 | Branch NMLS #1831409
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 47632
Achievements
- Danville High School Athletic Hall of Fame
Hobbies
- Boating, landscaping, camping, fishing
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095