Jake Basinger
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Process was not easy to complete online. Problems with the website and creating an account . The loan applications were not completely explained, I didn't understand there were 2 loans and had to pay one with the second loan .
Reply from Jake Basinger
July 27th, 2025 11:40 PM
Thank you for your feedback, Patricia. I'm sorry to hear about the challenges you faced with the online process and the confusion about the loan applications. I understand how important clarity and ease are when handling these matters. If you'd...
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Jake was very good to stay in touch and offer support. The rest of the goodleap experience was not pleasant.
Reply from Jake Basinger
July 25th, 2025 02:09 PM
I’m grateful for your feedback, Karan, and I appreciate your kind words about my efforts to stay in touch and offer support. I'm sorry to hear that the rest of your experience with GoodLeap didn’t meet your expectations. If there's anything...
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Professional, thorough, smooth & experienced.
Mr. Basinger knows his craft well.
Reply from Jake Basinger
July 18th, 2025 02:23 PM
Thank you sir! It was a pleasure working with you!
Ease of completed
Reply from Jake Basinger
July 19th, 2025 05:58 PM
I appreciate you taking the time to share your thoughts. It's great to know that the process was smooth for you. If there's anything more I can do or any other feedback you'd like to provide, feel free to reach out. Thank you for the positive...
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Nice people to work with
Reply from Jake Basinger
June 26th, 2025 02:23 PM
I'm glad to hear that you found our team nice to work with. It was a pleasure assisting you. Thank you for your feedback and the positive rating.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
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Time Zone
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.