Jake Basinger
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Jake was very helpful and knowledgeable.
everyone involved was extremly helpful, kind and very patient.
Everybody i worked
Customer service was pleasant when you could get someone to speak to. The app is incredibly confusing and difficult to navigate. Issues and questions were near impossible to resolve on the app. There were delayed updates that had me questioning...
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Great customer service.
Reply from Jake Basinger
October 19th, 2026 01:14 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
The people
Reply from Jake Basinger
October 14th, 2026 05:09 PM
I really appreciate the feedback and am looking forward to working with you again.
Friendly people.
Reply from Jake Basinger
September 30th, 2026 08:14 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Both Jake and Blake were curteous, helpful ( and I needed their help so much since I am not computer savvy), and energetic. I can never thank them enough.
Reply from Jake Basinger
September 28th, 2026 05:58 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
The customer service was excellent. The staff were knowledgeable, supportive, and able to put my mind at ease when I felt overwhelmed by the FHA regulations and process.
Reply from Jake Basinger
September 17th, 2026 02:40 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Learning how to use today's technology. And jake cumunication with us.And his patience. Thank you jake.
Reply from Jake Basinger
September 16th, 2026 04:57 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.