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Jake Basinger - Senior Mortgage Specialist in Plano, TX

Jake Basinger

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Senior Mortgage Specialist

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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Keith M W
    Lucasville, OH
    Posted on August 13th, 2026 07:23 PM
    Great experience
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    Thomas C
    DRUMMONDS, TN
    Posted on August 4th, 2026 01:46 PM
    The mortgage specialist did not properly inform me about what type of loan I was requesting. He assumed I understood what a HELOC loan was. I was not aware that by doing this type of loan your company would put a lean on my house. This is unsat...
    read more
    Reply from Jake Basinger
    August 11th, 2026 01:46 PM
    I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
  • Encompass
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    Kevin J F
    Cypress, TX
    Posted on July 29th, 2026 01:09 PM
    Good communication, and the ease of securing the loan
    Reply from Jake Basinger
    August 5th, 2026 01:10 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • Encompass
    J
    James B
    MAGNOLIA, NJ
    Posted on July 23rd, 2026 07:32 PM
    I had issues sometimes doing the work on my phone. Jake was helpful.
    Reply from Jake Basinger
    July 30th, 2026 07:33 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • Encompass
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    Brandon W M
    Covington, TN
    Posted on July 10th, 2026 03:51 AM
    Jake was very knowledgeable and helpful. He was able to answer my questions and walk me through the process. The loan process was painless and brought to me I didnt have to go anywhere
    Reply from Jake Basinger
    July 17th, 2026 06:07 PM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
  • Encompass
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    Benjamin R
    CHICAGO, IL
    Posted on July 8th, 2026 04:05 PM
    Friendly representatives and fairly straightforward user interface.
    Reply from Jake Basinger
    July 15th, 2026 04:06 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • Encompass
    S
    STEVE M B
    Muncie, IN
    Posted on July 4th, 2026 04:43 PM
    Friendliness, professionalism, extremely helpful in all steps of the process. Couldn't ask for better service.
    Reply from Jake Basinger
    July 13th, 2026 05:06 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
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    Bryan L
    Goodyear, AZ
    Posted on June 25th, 2026 02:31 PM
    Jake made it great. Always available for any and all questions. Truthful , respectful and a genuine person to deal with. Made you feel like a friend not just another client or customer.
    Reply from Jake Basinger
    July 2nd, 2026 02:32 PM
    I enjoyed working with you. Thanks for the great feedback.
  • Encompass
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    Ben R E
    SAN ANTONIO, TX
    Posted on June 20th, 2026 12:04 AM
    Everyone was very helpful. the portal made it easy to review docs great job everyone
    Reply from Jake Basinger
    June 29th, 2026 06:18 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • Encompass
    S
    Shelley P
    ALGONQUIN, IL
    Posted on June 18th, 2026 02:14 PM
    Jake was very helpful and responsive. Easy online process. Fast approval and funding. Geat experience.
    Reply from Jake Basinger
    June 25th, 2026 02:14 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
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    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.