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Jake Basinger - Senior Mortgage Specialist in Plano, TX

Jake Basinger

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Senior Mortgage Specialist

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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
77%
4 Star
20%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
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    Matthew U
    CELINA, TX
    Posted on September 18th, 2025 01:39 PM
    Jake made the experience seem less and straightforward. He did a great job and i I would recommend his service to anyone. 10/10 would recommend.
    Reply from Jake Basinger
    September 25th, 2025 01:40 PM
    Thank you for your kind words, Matthew. I'm pleased to know that the experience felt seamless and straightforward for you. Recommendations are always appreciated, and I'm glad I could assist you effectively. If you ever need further assistance...
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    Patrick G
    PHOENIX, AZ
    Posted on September 17th, 2025 08:07 PM
    with all the trouble I had sending information, Jake helped make it happen
    Reply from Jake Basinger
    September 24th, 2025 08:08 PM
    I'm glad I could assist you in getting the information through, Patrick. Ensuring that things move smoothly is a priority for me, and I appreciate your patience throughout the process. If there's anything else you need now or in the future,...
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    Valerie S
    DE PERE, WI
    Posted on September 17th, 2025 10:12 AM
    The support and guidance throughout the process was helpful and encouraging.
    Reply from Jake Basinger
    September 24th, 2025 10:12 AM
    It's great to hear that you found the support and guidance helpful and encouraging, Valerie. Ensuring a positive experience is important to me, and I'm glad to know the process met your expectations. If you have any further questions or need...
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    Samuel D
    ELYRIA, OH
    Posted on September 16th, 2025 03:33 AM
    If we would of been aware of manual notarized as an option. After many failed attempts to get paperwork notarized online we were finally told a notary could come to our home. Very stressful & agonizing trying to get a connection online with...
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    Reply from Jake Basinger
    September 23rd, 2025 03:34 AM
    Samuel, I understand your frustration with the notarization process. I apologize for the challenges you faced and any confusion regarding the notary options available. My aim is to make each step as smooth as possible, and it's clear that improvements...
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    Gordon R
    CLARKSVILLE, TN
    Posted on August 26th, 2025 01:38 PM
    Jake was very professional and and answered all my questions and returned phone calls promptly.
    Reply from Jake Basinger
    September 2nd, 2025 01:39 PM
    I'm grateful for your feedback, Gordon. It's important to me to maintain a professional approach and ensure that your questions are addressed promptly. If there are any other matters you'd like to discuss or if you have more questions in the...
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    Mirza A
    JACKSON, TN
    Posted on August 18th, 2025 03:24 PM
    Very friendly and super helpful. Job well done!
    Reply from Jake Basinger
    August 25th, 2025 03:24 PM
    Thank you so much for your kind words, Mirza. I'm really pleased to know that you found our interaction friendly and helpful. It's rewarding to hear that you feel the job was well done. If there's anything more you'd like to discuss or if you...
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    Mark S
    HUDSON, OH
    Posted on August 13th, 2025 06:29 PM
    Jake Basinger was always available & answered all of my questions! I cound not have asked for a better experience.
    Reply from Jake Basinger
    August 13th, 2025 06:33 PM
    Thank you, Mark! I truly appreciate the shout out!
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    Robin J
    CHATTANOOGA, TN
    Posted on August 8th, 2025 12:00 AM
    Jace was very happy to hel me and explain the whole situation and process.
    Reply from Jake Basinger
    August 13th, 2025 06:32 PM
    Thank you Rob! It was a pleasure working with you!
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    Andrea L W
    SPRINGFIELD, OR
    Posted on August 1st, 2025 05:18 PM
    Easy to work with and quick responses
    Reply from Jake Basinger
    August 8th, 2025 05:19 PM
    Thank you for your review, Andrea. I'm glad to hear that you found it easy to work with me and appreciated the quick responses. If there's anything else you'd like to discuss or if you have any additional feedback, please don't hesitate to...
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  • Encompass
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    Cynthia B
    WOODBURY, TN
    Posted on July 29th, 2025 02:17 AM
    Assistance from Josh Basinger made process easier for me.
    Reply from Jake Basinger
    August 5th, 2025 02:18 AM
    I'm glad to hear that Josh's assistance made the process easier for you, Cynthia. It's great to know that his support made a positive impact on your experience. If you have any more feedback or need further assistance, don't hesitate to reach...
    read more
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    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
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    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.