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Jake Nelson - Mortgage Lender

Jake Nelson

Mortgage Lender

First Federal is a community based, mutual bank that serves over 60,000 customers from 26 retail branches and several lending centers in Florida, Georgia, and Wisonsin. FFBF offers customers diversified financial services including personal... Show More
Contact Info
Leawood, KS
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
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Overall Ratings
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Range
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5 Star
84%
4 Star
11%
3 Star
0%
2 Star
2%
1 Star
2%
Reviews from Web
  • Experience
    R
    Richard T
    Colorado Springs, CO
    Posted on April 1st, 2020 01:33 PM
    Great service
  • Experience
    D
    Deborah A
    Springfield, VA
    Posted on March 29th, 2020 04:44 PM
    He was very nice and very responsive and helpful throughout the whole process.
  • Experience
    M
    Michael J
    South Jordan, UT
    Posted on March 23rd, 2020 05:16 PM
    I feel like Jacob was good at the start to lock me in then no. When rates dropped in the middle of the refinance we renegotiated and he appeared to give a drop but later found out they used a lender credit to pay for the rate drop so it wasn't...
    read more
  • Experience
    A
    Alan C
    San Francisco, CA
    Posted on March 13th, 2020 04:31 PM
    Excellent and very responsive communication
  • Experience
    I
    Ian A
    Abilene, TX
    Posted on March 11th, 2020 02:18 PM
    Excellent and timely service! I never had to wait for a reply email, text or phone call. The whole process was a breeze!
  • Experience
    E
    Edwin T
    Rochester Hills, MI
    Posted on March 4th, 2020 02:12 PM
    Easy communication, fast response and clear explanation about the refinincing process
  • Experience
    C
    Cathern K
    Hampstead, NC
    Posted on March 3rd, 2020 05:42 PM
    Super easy process
  • Experience
    D
    Dakota G
    Bend, OR
    Posted on March 3rd, 2020 04:31 PM
    Jacob responded quickly and professionally to all my questions. However, there were a number of mistakes that he made that I needed to correct, including a rate change request that needed to be corrected last minute. There was also zero followup...
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  • Experience
    H
    Harold R
    Menifee, CA
    Posted on March 1st, 2020 10:20 PM
    Great communication throughout the loan process! Told me they locked in my rate and they sure did! It didn't change all the way through! Thank you Jacob Nelson!!! I already referred you! Keep up the good work!!
  • Experience
    Y
    Yamlak F
    Edmond, OK
    Posted on February 24th, 2020 02:44 PM
    Jason was very helpful and patient. He answered all of my questions and inquiries in a timely manner.
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    About
    First Federal is a community based, mutual bank that serves over 60,000 customers from 26 retail branches and several lending centers in Florida, Georgia, and Wisonsin. FFBF offers customers diversified financial services including personal and commercial banking, lending, mortgages, investments and more.
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    Addresses and Serving Areas
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    Licenses
    • NMLS #1321948