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4.5
Encompass
C
Christian H C
Lenoir, NC
Posted on February 10th, 2024 01:26 PM
I think there was some miscommunication on the lock in rate...perhaps between my wife and I. Afterwards, I was informed that if rates dropped I could relocate in once. I never heard any more about the rates. Usually, rate changes have been...
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4.83
Encompass
S
Sonia J
Sacramento, CA
Posted on February 4th, 2024 04:35 PM
Good to work with.
5.0
Encompass
R
Roderick E B
Summerville, SC
Posted on February 4th, 2024 02:01 PM
Extremely responsive. Professional.
5.0
Zillow
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Stevenkstoner
Posted on February 2nd, 2024 04:55 PM
I highly recommend First Federal Bank for two reasons. Their interest rates are very competitive and the level of service I got from Jake Nelson. He was so great to work with during my mortgage loan process. He was there for me and my wife...
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5.0
Encompass
S
Steven K S
Heber City, UT
Posted on January 30th, 2024 03:25 PM
Jake was amazing from start to finish. He alone made the purchase of our new house possible. Jake always responded to me within minutes of calling him. He made my real estate purchase way easier than my past experience. The other great part...
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5.0
Encompass
C
Chelsea D G
Goodlettsville, TN
Posted on January 16th, 2024 01:59 PM
Jake was great at communicating exactly what needed to be done. He was quick to reply and always supplied more than enough information. I could not have asked for a more smooth first time buying experience.
4.83
Encompass
S
Stephen J S
Alexandria, VA
Posted on January 3rd, 2024 03:01 PM
Communication with Jake and his team was always clear and timely.
5.0
Zillow
B
Brett L
Posted on December 22nd, 2023 01:38 PM
I called MANY lenders and First Federal both had by far the lowest rates and the best customer service. They have blown me away with their services and have earned a lifelong customer when I purchase any further homes!
5.0
Encompass
S
Shauna L
Frankfort, IL
Posted on December 19th, 2023 01:25 PM
Best rates, super fast communication, and very knowledgeable! I will be recommending to anyone I know!
5.0
Encompass
R
Rodrigo S T
Hornell, NY
Posted on December 13th, 2023 02:56 PM
Jake was very proactive to speed up everything and always available to clarifies any question mark over the entire process which keeps everything running smoothly. For sure I highly recommend his services and I hope to continue to work with...
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