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Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Tyler M
Reply from Owner
May 13th, 2026 08:51 PM
Tyler, thanks so much for the 5-star review! We truly appreciate your support and the opportunity to help with your home financing journey. It was a pleasure working with you, and we’re grateful you took the time to share your rating. Wishing...
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We had a fantastic experience working with John and his team. The entire mortgage process was smooth, efficient, and clearly communicated from start to finish. They made what can often feel overwhelming incredibly easy and stress-free. We’re...
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Reply from Jackson Thomas
May 13th, 2026 07:10 PM
I'm pleased to hear that you had such a positive experience with John and his team, Tyler. It's appreciated to know that the process was smooth and stress-free for you. Thank you for your kind words and recommendation!
This is the second time we have used Cross Country Mortgage. They lead with information, promptness, fairness and kindness. Would use them again and again. They even got a better rate for us a week before closing, how about that!!!!!
Reply from Owner
May 4th, 2026 03:54 PM
Thank you so much for trusting our team again, Lynn. It truly means a lot to be able to work with you more than once. We are so glad you felt well informed and supported throughout the process, and that everything was handled with care and...
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Everyone did a great job.
Reply from Jackson Thomas at CrossCountry Mort...
May 4th, 2026 12:14 PM
DR, thank you so much for the kind words, we really appreciate it!! It was an absolute pleasure working with you, and we have to give a big shoutout to Jenni as well, she is awesome and we are excited to continue building a great partnership...
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First time and great overall. Communication was great and the loan was done in about 20 days.
Reply from Jackson Thomas
May 4th, 2026 12:15 PM
Jordan, thanks man, I really appreciate it!! Loved working with you on this one, smooth deal all around and great communication on your end. That 20 day close was fun to pull off together and I could not have done it without your support. Excited...
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10/10!
Reply from Owner
May 4th, 2026 12:16 PM
Myles, I’m so happy to hear that, that truly makes my day!! I really enjoyed getting to know you throughout the process, it was an absolute pleasure working with you. Congratulations on the new home, wishing you many, many happy memories there!!...
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Communication, responsiveness, and professionalism.
Reply from Jackson Thomas at CrossCountry Mort...
May 4th, 2026 12:17 PM
Myles, thank you so much for the positive feedback, that truly means a lot to us!! I was honored to be able to help you and really enjoyed working together. So glad Michele connected us, she’s awesome. Wishing you the best in your new home!!...
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Your updates are frequent, you are responsive to calls and emails and most especially your closing agent Mikela is so knowledgable.
Reply from Jackson Thomas
May 4th, 2026 12:19 PM
Lynn, thank you so much, I really appreciate the kind words!! I’m so glad to hear you had a great experience with Mekala, she truly is amazing and such a big part of what we do. It was an absolute pleasure working with you as well. Wishing...
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Jackson and team were responsive, proactive and on top of everything that needed to happen! It was so helpful being kept in the loop as the process progressed via email updates with their tracker. Highly recommend working with this team for...
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Reply from Jackson Thomas at CrossCountry Mort...
April 27th, 2026 03:44 PM
Ally, thank you so much for your kind words! I'm so happy to hear that our responsiveness and proactive approach made the process easier for you and Michael. Your recommendation and repeat business means so much to me and I'm grateful for your...
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I was able to close on my dream home thanks to everyone at CrossCountry Mortgage.
Reply from Jackson Thomas at CrossCountry Mort...
April 20th, 2026 08:07 PM
Marianne, I'm so happy to read your review! Thank you so much for sharing your experience!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095