

Top 5%
Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Continual updates and quick responses
Reply from Jackson Thomas at CrossCountry Mort...
June 9th, 2026 01:07 PM
Thank you for the 5-star review, Matthew! We're so glad to hear that you appreciated the continual updates and quick responses throughout the process. Clear communication and being available for our clients are priorities for Jackson and the...
read more
Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Elizabeth L
Reply from Owner
June 9th, 2026 01:02 PM
Elizabeth, thank you for the 5-star review! We truly appreciate your support and the opportunity to assist you. It was a pleasure working with you, and Jackson and the entire team are grateful for your trust throughout the process. Wishing...
read more
Jackson did an incredible job of explaining everything to me as a first time buyer, and made the experience as stress free as possible.
Reply from Jackson Thomas at CrossCountry Mort...
May 28th, 2026 05:01 AM
Elizabeth, we’re honored to have been part of your journey as a first-time homebuyer. Buying a home can feel overwhelming, so we’re especially glad to hear that everything was explained clearly and that the process felt as stress-free as possible....
read more
I love working with Jackson and his team! It's always an easy process and from start to finish I felt genuinely cared for. They do whatever they need to do to get things across the finish line!
Reply from Owner
May 28th, 2026 05:00 AM
Coleman, We truly appreciate the opportunity to work with you and are so glad you felt cared for throughout the entire process. Making things as smooth and stress-free as possible is always our goal, and we're grateful for your trust in our...
read more
Jackson and his team were incredible from start to finish! I never had to question how things were progressing or what the next steps were. The whole team are rock stars and made the refinance process super easy!
Reply from Jackson Thomas at CrossCountry Mort...
May 21st, 2026 05:43 PM
Thank you so much for the amazing review, Coleman! We’re thrilled to hear that you had such a smooth experience from start to finish. Keeping our clients informed every step of the way and making the refinance process as easy as possible is...
read more
They made it happen! I had another lender that dropped the ball a day prior to my scheduled closing. I was put in touch with Jackson and his team and we got the loan done and closed in 2 weeks start to finish. @Jennifer L was nothing short...
read more
Reply from Owner
May 13th, 2026 08:50 PM
Sarah, thank you so much for sharing your experience! We know how stressful it can be when things unexpectedly change right before closing, so we’re incredibly glad the team was able to step in and help get everything across the finish line...
read more
Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Tyler M
Reply from Owner
May 13th, 2026 08:51 PM
Tyler, thanks so much for the 5-star review! We truly appreciate your support and the opportunity to help with your home financing journey. It was a pleasure working with you, and we’re grateful you took the time to share your rating. Wishing...
read more
We had a fantastic experience working with John and his team. The entire mortgage process was smooth, efficient, and clearly communicated from start to finish. They made what can often feel overwhelming incredibly easy and stress-free. We’re...
read more
Reply from Jackson Thomas
May 13th, 2026 07:10 PM
I'm pleased to hear that you had such a positive experience with John and his team, Tyler. It's appreciated to know that the process was smooth and stress-free for you. Thank you for your kind words and recommendation!
This is the second time we have used Cross Country Mortgage. They lead with information, promptness, fairness and kindness. Would use them again and again. They even got a better rate for us a week before closing, how about that!!!!!
Reply from Owner
May 4th, 2026 03:54 PM
Thank you so much for trusting our team again, Lynn. It truly means a lot to be able to work with you more than once. We are so glad you felt well informed and supported throughout the process, and that everything was handled with care and...
read more
Everyone did a great job.
Reply from Jackson Thomas at CrossCountry Mort...
May 4th, 2026 12:14 PM
DR, thank you so much for the kind words, we really appreciate it!! It was an absolute pleasure working with you, and we have to give a big shoutout to Jenni as well, she is awesome and we are excited to continue building a great partnership...
read more
10 of 1308
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
842
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
View All
Addresses and Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095

