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Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Jennifer and Jackson were outstanding. They both were always available to answer any questions and made my closing easy. Highly recommend both of them and CrossCountry Mortgage.
Reply from Owner
June 30th, 2026 07:42 PM
Thank you so much, Nicholas! We truly appreciate your kind words. It was a pleasure helping you through this process and we're so glad we could make your closing a smooth one. Congratulations and thank you for your recommendation!
We would like to thank Jackson for helping us with the loan for our new home. The process had ups and downs, but Jackson and his team always found a solution to help us through the loan. Also, the weekly update fron Jacskon were great to let...
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Reply from Owner
June 30th, 2026 07:31 PM
Thank you so much, Ade! It was a pleasure helping you through the process. We're glad the weekly updates and videos helped keep you informed along the way. Congratulations on your new home and thank you for your trust and recommendation!
Thanks to you and Jennifer
Reply from Jackson Thomas at CrossCountry Mort...
June 17th, 2026 01:38 PM
Nicolas, thank you for the 5-start review! We're so glad Jennifer and the team were able to help make your experience a positive one. It was our pleasure to assist you throughout the process, and we’re grateful for the opportunity to work with...
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From start to finish I was incredibly impressed with the responsiveness and helpfulness of the entire team at Cross Country. My first contact with Jackson was incredibly informative, useful, and made me feel confident in his and his team's...
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Reply from Jackson Thomas at CrossCountry Mort...
June 15th, 2026 05:25 PM
Thank you so much for your kind words, Randa! It was a pleasure working with you throughout the homebuying process. We're thrilled to hear that Jackson and the team were able to provide the responsiveness, communication, and guidance you needed...
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Continual updates and quick responses
Reply from Jackson Thomas at CrossCountry Mort...
June 9th, 2026 01:07 PM
Thank you for the 5-star review, Matthew! We're so glad to hear that you appreciated the continual updates and quick responses throughout the process. Clear communication and being available for our clients are priorities for Jackson and the...
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Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Elizabeth L
Reply from Owner
June 9th, 2026 01:02 PM
Elizabeth, thank you for the 5-star review! We truly appreciate your support and the opportunity to assist you. It was a pleasure working with you, and Jackson and the entire team are grateful for your trust throughout the process. Wishing...
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Jackson did an incredible job of explaining everything to me as a first time buyer, and made the experience as stress free as possible.
Reply from Jackson Thomas at CrossCountry Mort...
May 28th, 2026 05:01 AM
Elizabeth, we’re honored to have been part of your journey as a first-time homebuyer. Buying a home can feel overwhelming, so we’re especially glad to hear that everything was explained clearly and that the process felt as stress-free as possible....
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I love working with Jackson and his team! It's always an easy process and from start to finish I felt genuinely cared for. They do whatever they need to do to get things across the finish line!
Reply from Owner
May 28th, 2026 05:00 AM
Coleman, We truly appreciate the opportunity to work with you and are so glad you felt cared for throughout the entire process. Making things as smooth and stress-free as possible is always our goal, and we're grateful for your trust in our...
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Jackson and his team were incredible from start to finish! I never had to question how things were progressing or what the next steps were. The whole team are rock stars and made the refinance process super easy!
Reply from Jackson Thomas at CrossCountry Mort...
May 21st, 2026 05:43 PM
Thank you so much for the amazing review, Coleman! We’re thrilled to hear that you had such a smooth experience from start to finish. Keeping our clients informed every step of the way and making the refinance process as easy as possible is...
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They made it happen! I had another lender that dropped the ball a day prior to my scheduled closing. I was put in touch with Jackson and his team and we got the loan done and closed in 2 weeks start to finish. @Jennifer L was nothing short...
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Reply from Owner
May 13th, 2026 08:50 PM
Sarah, thank you so much for sharing your experience! We know how stressful it can be when things unexpectedly change right before closing, so we’re incredibly glad the team was able to step in and help get everything across the finish line...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095