Iris De Torres Highley at CrossCountry Mortga...
Originating Branch Manager | NMLS #456592
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan, PR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Five stars!! Iris made what seemed impossible completely achievable for us. We weren’t actively looking to move, but when the perfect listing came up, we had no clear plan for how to make it happen—until Iris stepped in.She guided us through...
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Iris’s willingness, her extensive knowledge, and her constant communication with both the client and the broker truly make her the best.
Reply from Iris De Torres Highley
March 9th, 2026 06:11 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Iris was very proactive with my clients. She worked with speed and very professional and kept us up to date in every step.
Reply from Iris De Torres Highley
February 27th, 2026 03:55 PM
It was great working with you. Thanks again for putting your trust in us.
I had the absolute pleasure of working with Iris on a very complicated case, and I cannot recommend her enough. What seemed challenging and overwhelming at first, she handled with confidence, professionalism, and grace.Iris truly went above...
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I had the absolute pleasure of working with Iris on a very complicated case, and I cannot recommend her enough. What seemed challenging and overwhelming at first, she handled with confidence, professionalism, and grace.Iris truly went above...
read more
Reply from Iris De Torres Highley
February 26th, 2026 09:55 PM
It was great working with you. Thanks again for putting your trust in us.
Iris demonstrated exceptional customer service from start to finish—combining professionalism, rapid response times, and unwavering dedication. Her follow-up was timely and thorough, and every interaction reflected a deep commitment to clarity,...
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Reply from Owner
November 12th, 2025 12:00 AM
It was a pleasure working with you and JC. Enjoyed the ride. :)
In personal.. My experience was fantastic. she was very helpful and attentive to my needs. The staff provided excellent work and excelent customer service. Thank you for your unconditional support.
Reply from Owner
November 12th, 2025 12:00 AM
Very happy that I was part of such a great step for your family. Enjoy!!
Working with Iris De Torres from CrossCountry Mortgage was an absolute pleasure from start to finish. She is simply the best — professional, knowledgeable, and genuinely caring. Iris guided me through every step of the mortgage process with...
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Reply from Owner
October 23rd, 2025 12:00 AM
Wow — thank you for such a thoughtful review! Working with you was truly a pleasure. I’m so happy I could help make the mortgage process stress-free and easy to understand. I’m cheering you on in this next chapter and am just a call away whenever...
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Iris is an excellent senior loan advisor with invaluable experience in mortgage lending in Puerto Rico and now in Florida. Iris listened to what I was looking for and has a strong commitment that no other bank offers. Highly recommended.
Reply from Iris De Torres Highley
September 12th, 2025 12:29 PM
I appreciate your thoughtful review, Carlos. I'm glad I could assist you with your mortgage needs both in Puerto Rico and Florida. Listening to your requirements and providing committed service is a priority for me. Thank you for your recommendation....
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Excellent service!
Reply from Iris De Torres Highley at CrossCoun...
July 31st, 2025 03:04 AM
It was great helping you and you rbeautiful family on this purchase. It surely was a special one.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan, PR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #456592 | Branch NMLS #2340709
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 456592
Hobbies
- Reading
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095