Iris De Torres Highley at CrossCountry Mortga...
Originating Branch Manager | NMLS #456592
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan, PR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Working with Iris was truly such a positive and meaningful experience. I’m incredibly grateful for the care, patience, and dedication she showed throughout the entire process. She took the time to really understand what I needed, explained...
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Very attentive and highly knowledgeable in her field. She was with us every step of the process. I would work with Iris again or recommend her at any time.
Iris was absolutely fantastic throughout the entire loan process. She really took the time to listen to my needs, offered me several options, and guided me through every step of the way with so much patience, bendito. I learned a lot working...
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Reply from Iris De Torres Highley
April 20th, 2026 01:01 PM
Eva, I truly appreciate your kind words and am grateful for the opportunity to assist you throughout the loan process. It's wonderful to hear that you felt empowered and supported along the way. Thank you for recommending me to your sister;...
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Iris and her constituents were thorough, kind and available for all questions and info.
Iris and her team were very professional and kind.
Reply from Iris De Torres Highley
April 20th, 2026 01:10 PM
Nicole, I appreciate your kind words about my team and me. I'm glad we could provide you with a professional and supportive experience. If you have any further questions or need assistance in the future, please feel free to reach out.
Iris De Torres Highley at CrossCountry Mortgage has received a review with 5 star rating from John M
Iris was kind and professional. She made our experience pain-free. Thanks Iris!
Reply from Iris De Torres Highley
March 31st, 2026 08:55 PM
I'm grateful for your kind words, John. Making the process smooth and comfortable is always my aim. If you ever need more assistance or have any questions, feel free to reach out.
I felt like I was at home with a friend that gave me good advice. She showed interest in my situation and made the process as easy as possible.
Reply from Iris De Torres Highley
March 18th, 2026 07:26 PM
I'm pleased to hear that you felt comfortable and supported throughout the process, Mayra. Taking a genuine interest in your needs and making the process smooth are priorities for me. Should you have any more questions or need assistance down...
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Five stars!! Iris made it possible for us to buy our house. We were not looking to move but happened to see a listing come up that fit our needs perfectly. We had no plan in place to acquire it: enter Iris. She helped us strategize using the...
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Reply from Iris De Torres Highley
March 13th, 2026 01:08 PM
Thank you very much for your thoughtful review, Rafael. It's great to hear that I could assist you in acquiring the perfect home, even without a preset plan. Leveraging equity and timing correctly are often crucial steps in such processes,...
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Mrs. De Torres was very knowledgeable and work diligently with my application. She went above and beyond to make sure my application was completed on time to my deadline. And was always available when I need her. I had issues with my previous...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan, PR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #456592 | Branch NMLS #2340709
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 456592
Hobbies
- Reading
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095