Iris De Torres Highley at CrossCountry Mortga...
Originating Branch Manager | NMLS #456592
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan, PR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Very efficient, extremely accessible, even when she was sick she kept in contact. Also, the team was excellent in continuing the process. In addition, Iris is very professional, kind and a happy person to work with! A Super Star!!
Reply from Iris De Torres Highley
December 4th, 2024 09:28 PM
Thank you so much for your kind words, Marcia. I'm delighted to hear you had such a positive experience with me despite my health situation. It's my goal to always be accessible and efficient, no matter the circumstances. I'm also grateful...
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Great experience. However, I would suggest a document or commuication that does a better job of what to expect and when. Including what documents are need and when. Just an overview of trhe typical application, approval, and closing experience....
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Reply from Iris De Torres Highley
November 12th, 2024 02:26 PM
Thank you so much, Chris, for the perfect rating and for taking the time to provide your feedback. We always aim to provide excellent service, and your suggestion about improving the communication regarding the application, approval, and closing...
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Iris helped us so much throughout the entire process making it easy for everyone.
Reply from Iris De Torres Highley
July 10th, 2024 01:26 PM
Hello Carla,I'm delighted to hear that you had a positive experience with me at CrossCountry Mortgage, LLC. It was my pleasure assisting you and making the process as easy as possible. Your satisfaction is my top priority and I'm thrilled to...
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Knowledgeable, skilled and friendly I truly loved working with Iris on this loan she made it a very pleasant experience. I hope to do other transactions with Iris in the future . Al Rivera
Reply from Iris De Torres Highley
June 10th, 2024 02:05 PM
I am thrilled to hear that you had a pleasant experience working with me, Maria. Your kind words and stellar rating are greatly appreciated. It was a pleasure assisting you with your loan, and I look forward to helping you with any future transactions....
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Iris De Torres was a complete pleasure to work with. I felt like she had my back from beginning to end. Very personably and knowledgeable in her field. I’d recommend her to anyone that needs experience and expertise in the Island. Thank you...
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Iris de Torres Highley. Was simply amazing I would not work with anyone else after working with her. Very informative, very knowledgeable, very skilled at what she does. Iris took me by the hand so to speak and patiently guided the process....
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Reply from Iris De Torres Highley
June 7th, 2024 10:22 PM
Alfredo, thank you for your generous review. I am glad to hear that you had a positive experience working with me. I aim to provide the best service to my clients and I am pleased to know that I was able to help you navigate through the process....
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Thanks for your business
Reply from Iris De Torres Highley
May 21st, 2024 11:13 PM
It was great working with you. Thanks again for putting your trust in us.
(Translated by Google) Iris de Torres is a very dedicated and supportive person who looks after her clients' interests. I highly recommend her. Thank you.(Original)Iris de Torres una persona que te lleva de la mano muy comprometida que vela...
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Al principio fue tedioso con mi adjudicadora Amanda y muy mala experiencia. Pero según Iris cogio el caso lo agiliza y en menos de 3 meses me cerró el caso muy buena comunicación y con la mejor disposición la recomiendo un montón muy profesional...
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Reply from Iris De Torres Highley
May 21st, 2024 12:24 PM
Thank you for your kind words, Melissa. I'm glad to know that you felt my commitment to your case. It's always my aim to ensure the satisfaction of my clients, and I'm pleased to hear that I was able to provide you with the professionalism...
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..........
Reply from Iris De Torres Highley
April 17th, 2024 05:29 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan, PR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #456592 | Branch NMLS #2340709
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 456592
Hobbies
- Reading
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095