

Imelda Cooley
Loan Officer

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Superior level of customer service
Thanks for getting it all taken care of.
Great job helping me get the house promptly during a pandemic!
Imelda was super responsive and exceeded all expectations to make the loan process smooth and efficient.
Response time was slow, wasn’t able to get answers, everything seemed to be “out of her hands”.
Not my best experience.
Imelda Cooley helped my wife and I on our first time applying for a mortgage loan. My wife and I are very happy we were able to work with Imelda. Imelda took her time to answer and explain every question we had at any time of the day. Imelda...
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This was our first time ever applying for a mortgage loan. Imelda Cooley was extremely helpful during the entire process. She always took her time explaining in detail every step of the process. Imelda went above and beyond to make sure this...
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Imelda went above and beyond for our family. She and her team promoted to have every question answered, explained to us as needed, and was available when we needed. She is wonderful at her job and I would recommend her to anyone!
Imelda made the entire process from start to end very smooth; it was a blessing having her work our loan!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID#1584609
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance