Imelda Cooley
Loan Officer
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Imelda going the extra mile
Reply from Imelda Cooley
June 4th, 2026 06:37 PM
Thanks so much for your kind words, Garth. I’m truly glad to know that my efforts made a difference for you. It's always rewarding to go above and beyond for my clients. If you have any more questions or need anything else, feel free to reach...
read more
Imelda is the best thank you for all the help definitely Recommend to others 🙏🏻💯
Reply from Imelda Cooley
June 4th, 2026 06:37 PM
I'm thrilled to hear that you had a positive experience, Osvaldo. It was a pleasure assisting you, and I appreciate your recommendation.
Extremely devastated and disappointed in our experience with Imelda. The entire deal was completely mishandled from the start. I am a first time home buyer, and we couldn’t have had a worse out come. We received an offer letter, was told we...
read more
I was supposed to close Dec 22 and it was a month later when finally closed. There were excuses given but I was closing my other house loan in parallel and they made it on time despite the holidays. Fortunately I had a 401k to borrow from to...
read more
Fantastic communication and answered any questions we had! We appreciate how helpful Imelda was especially in a process that can be overwhelming and intimidating.
Imelda was open and available to answer questions and explain the process. She was available through text and phone readily.
Prefer not to elaborate at this time
Imelda was very responsive, took the time to know our needs, set excellent expectations, and removed barriers and obstacles when they came up. She’s the best!
Imelda was GREAT. Explained everything if we had any questions and promptly took care of things when there were problems and mistakes made by the rest of the processing people. Imelda was FANTASTIC and showed us that she was on our side
Imelda was very quick to respond to any questions, kept us informed along every step, and was simply great to work with!
10 of 79
About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic, Southeast and the District of Columbia. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
185
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID#1584609
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance