Imelda Cooley
Loan Officer
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Imelda was great was and exceptional in helping get fiancé I would recommend to have her fiancé
Thank for the work me and wife
Imelda was not the problem. It was the rest of the team that cause confusion, wrong info, create stress for home owner, and drag the process for months.
Great experience.
It was such a relief to work with an agent and company that were organized and prepared to get the file completed on time.
I truly had a great experience with Imelda.
Imelda answered all my questions and was available even after hours. Thank you!
Thank you Imelda for helping my clients!
She was on top of the whole loan process, answering every question and helping me to solve problems with the best solution available.
Imelda's answer to most things was that "she did not know". She would tell us to schedule closing, and then she did not know where our file was. She blamed everyone else and said she had already done her job and the file had been out of her...
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My buyer's almost lost their home purchase MULTIPLE times after selling their home weeks prior, all due to the NEGLIGENCE of IMELDA COOLEY. The level of unprofessionalism from this loan officer is baffling. I have never experienced a lender...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID#1584609
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance