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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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I had a fantastic experience refinancing my home through Northpointe. They may be located a couple thousand miles from me, but I was treated as if I lived down the street. Ian was an absolute pleasure to work with. Him (and everyone else I...
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My experience with Northpointe Bank and Ian McLellan, specifically has been great.I have been referred to Ian through a friend. After shopping around Ian provided the best rate/lender credits I could find in the market. The whole application...
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I have used Northpointe Bank for the second time in refinancing my home. Ian, was very professional in handling my account. I would recommend them to friends and family.
I worked with Ian McLellan and NorthpointeBank to refinance our home. Ian explained each step in the process, was available both by phone and by email, and responded to queries within hours. When circumstances threatened to delay the process...
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Everything went smoothly and without a hitch. Ian was very responsive and the data gathering process was easy to complete. I would recommend Northpointe to anyone
Timely and Courteous, all handled via phone and email.Ian was professional and responsive at all times throughout the application, appraisal and closing process.
UPDATE: OCT 2020This is the third loan we did with Ian. It was a 30 Year refi and Ian continued to offer good customer service throughout the process. Timing was a bit longer this time due to Covid and alot of people refi but we weren't in...
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My loan officer was Ian McLellan. From start to finish he was responsive to my questions and any concerns. The process was smooth and everything was as expected, there were no hidden fees or surprises. They never tried to upsell or change the...
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Ian was willing to answer any questions and clearly described what steps to expect throughout the process. I was completely satisfied with my experience and would recommend NorthpointeBank to anyone.
We greatly appreciated the professionalism and timeliness of Ian McLeelan's work in refinancing our home. I regret we didn’t have the opportunity to meet Ian in person but but was compelled to offer a “virtual” handshake as an expression of...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender