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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was a pleasure to work with. He was there to guide me through the process and answer all questions along the way. I would recommend to friends and family.
Personnel was corteous, patient, knowledgeable, and helpful. They were able to make my mortgage process flow smoothly. I would definitely recommend this bank to my friends.
The entire experience from start to finish was amazing. The process was fast and everyone inworked with was great!! I honeslty couldn't have pictured it going any smoother in my dreams.
Ian was very helpful and guided and communicated excellently through out process. It was great to work with him. He explained all the processes, documentation needed and kept me well aware of the status at all times. It was great for the services...
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Second time working with Ian. He is passionate about what he does and he is quick. Ian is to the point and works at the pace I want. He is always responsive and easy to contact.
He would respond ontime, very patient and knowledgable.He would explain everything if I wouldn't understand the terms and rules.Everything was done ontime as he promissed.
Northpointe Bank, especially Ian, locked and closed my cash-out refinance during December 2016. They were fast, friendly and efficient. Hands down the best experience I've had with any bank I've did business with over the last 50 years.
I normally don't write reviews but this time I decided to do that. I had a very complex situation and Ian helped me out to see what my options are. Very happy to say that from the time I locked the rate till the closing, all terms were as it...
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The process was explained very clear from the beginning, Ian McLellan was very helpful on every step of the process and always found a solution to each problem we encountered.I closed with a lower interest rate than estimated, Thanks to Ian...
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Ian is a professional who is available at all times of the working day and more. His guidance made the process work very smoothly and his explanations were easily understood. This is my second time working with Ian.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender