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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good experience, they answered really quickly and were very informative. Any questions we had we had an answer less than 24 hours and they were very clear with everything
This is my fifth mortgage, I found North Bank and Ian very prompt and responsive, the whole process was smooth and very well explained. I believe I got the best rate based on actual comparison. I would highly recommend Ian for anyone in need...
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I appreciated how patient Ian was, esp when my situation changed in the middle of loan application. He got it done! I imagine a lot of lenders would have simply bagged the re-fi, but Northpointe stuck with me.
The access to the loan officer was excellent. You can ask anything and get an answer back in a timely matter. The whole entire team from the loan officer, title company, appraiser, loan processor, and bank was professional and available to...
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Excellent diligent services were provided at all times throughout the process. I would recommend to all parties trying to obtain a mortgage loan in today's environment.
Just closed a refi with Ian. Excellent service! Extremely responsive. Answered every question and kept things moving. Application to closing in just over 30days.
Northpointe Bank was one of the best choices I made when we bought our new home. The entire process was as easy as can be and supper efficient too. Ian was always there to answer questions and always followed through with commitments. He even...
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Great to work with, put up with all my idioms and help finalize the deal. Expaned everything that we asked for.Cant say much more exzcept it was apleasure to finnaly close the deal.
Reply from Owner
August 9th, 2018 12:00 AM
I enjoy idioms immensely. :) Thank you!
I was very satisfied with the service, interest rate and fees that Ian offered me for my loan. Ian was always very responsive and able to communicate effectively by e-mail from beginning to end. I didn't have any surprises on closing day and...
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I worked with Ian McLellan and I was very impressed with his customer service skills. He was professional and very knowledgeable about the loan process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender