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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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Experience.com

4.82

(314)

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4.98

(593)

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Ian McLellan did a great job in staying on top of the loan process and working through any issues that arose. He was clear, thoughtful and made the process pretty painless for everything that was in his control. I appreciated his responsiveness...

Very Easy to work with.

Ian communicated effectively, answered every question we had, responded quickly, and was overall extremely helpful!

Ian was exceptional and was the real difference maker in making us feel at ease and prepared during the entire loan process.

Ian kept me in the loop despiste multiple changes

Ian was helpful from the start. I am not that familiar with loans, and he helped me sort out my options and understand the differences between what Northpoint had to offer versus a couple of other lenders. He was also very communicative throughout...

Great interaction and smooth experience working with Ian.

Ian was clear, concise, and readily available to answer all our questions through the entire process. I highly, highly recommend Ian to anyone looking for a mortgage or refinance. He is incredibly knowledgeable and organized and made sure we...

It was great working with Ian Mclellan

Instead of being in a haste to close, you need to listen to your consumer. Need to research a problem that a customer has mentioned and provide solutions than providing a quick response that's inaccurate.

Reply from Ian McLellan

November 14th, 2024 06:34 PM

Linda - Thank you for sharing your experience with us. I truly value your feedback, and I'm sorry to hear that we fell short of your expectations. Your experience is important, and I understand how frustrating it can be when unexpected issues...

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)