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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Great rates and great communication. Felt like a large mortgage company with a small company personal customer service. Ian and Kristy were great through the process and handled any questions easily.
Reply from Ian McLellan
November 12th, 2025 03:28 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Easy and seamless
Reply from Ian McLellan
November 11th, 2025 08:31 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian and his team were very easy to work with. He worked with me to get the best rate, and the portal was very easy to navigate once underwriting started. He kept me up to date on all important milestones throughout the process and made sure...
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Reply from Ian McLellan
November 11th, 2025 01:43 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ian and Northpointe were great to work with. The loan portal was straight forward and intuitive, and any questions or issues were taken care of promptly. I highly recommend working with Ian and his team.
We worked with Ian for our mortgage refinancing, and the entire experience was seamless from start to finish. He was always available to answer our questions and kept us well-informed at every step. Right from our first conversation, Ian impressed...
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Ian is a great loan officer to work with. I trust his advice and thoughts on the loan process.
Reply from Ian McLellan
November 10th, 2025 03:09 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Very quick and easy process. Best interest rate available for my refi.
Reply from Ian McLellan
November 8th, 2025 07:55 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ian was great! Northpointe had the best terms and he was helpful and proactive without being pushy. I'd use Northpointe again
Reply from Ian McLellan
November 7th, 2025 03:51 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Overall good experience, no complains.
Reply from Ian McLellan
November 7th, 2025 01:17 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Thanks Ian for your help to refinance my loan
Reply from Ian McLellan
November 4th, 2025 03:45 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender