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Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Heather did an awesome job. I was able to buy my first home.
Reply from Heather Todd
March 23rd, 2025 12:52 PM
Michael, thank you so much for your kind words! It was truly a pleasure helping you through the process of buying your first home. I'm thrilled to hear that you had a great experience, and I'm so excited for you as you settle into your new...
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Heather and the team are awesome. Whenever we were on edge, Heather was there day and night to answer any questions we had and even had to decipher some of my texts that I would send on a frantic response. If you have any doubts about Heather...
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Heather kept us informed throughout the entire process and was literally available anytime we called, even after hours. Heather and the team reached out to us immediately if anything was needed and provided us reassurance along the way. Awesome...
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Reply from Heather Todd
December 22nd, 2024 04:41 AM
Hi Nadia, Thank you so much for taking the time to share your experience with us. I'm pleased to hear that my availability and updates throughout the process provided reassurance for you. Your feedback means a lot to us here at CrossCountry...
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Being new to the home buying experience we came in a bit hesitant, but Heather was patient in explaining our options and allowing us to take our time in making those important decisions. Not being pressured and having the proper guidance is...
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Reply from Heather Todd
December 11th, 2024 04:50 PM
I am so happy you guys gave me the opportunity to help you with your home purchase. It was a pleasure working with you both. Thank you so much for your kind words. Enjoy the holidays in your new home!
Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Kathleen B
Heather and her team are always so responsive through text, calls and email. If I had any questions/concerns at any point in the process I got an immediate answer.
Reply from Heather Todd
December 9th, 2024 08:28 PM
I'm overwhelmed by your positive feedback, Kevin. It was a pleasure to help you with your VA loan process. Ensuring you are informed and comfortable every step of the way is of utmost importance to us at CrossCountry Mortgage, LLC. Knowing...
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Heather was extremely helpful and responsive during the purchase of our first home. She was sure to answer all of our questions in a timely manner and was more than accommodating to our schedule and time zone differences. She made the process...
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Reply from Heather Todd
November 20th, 2024 11:27 PM
Cassandra, thank you so much for your kind words and the 5-star rating! I'm thrilled to hear that you found the home buying process with CrossCountry Mortgage, LLC to be easy and seamless. I always strive to be responsive and accommodating...
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Heather was phenomenal and super responsive when contacting her. She answered every one of our questions in a timely manner and was very professional. We would highly recommend using Heather to our friends and family!
Reply from Heather Todd
November 17th, 2024 02:03 AM
I'm truly grateful for your kind words, Martin. It was a pleasure helping you navigate through your mortgage process. Your recommendation means a lot to me and the entire team at CrossCountry Mortgage, LLC. I'm thrilled I was able to provide...
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Heather was amazing and made us feel comfortable every step of the home buying process. She was especially great at educating us so we were knowledgeable in the lending process.
Reply from Heather Todd
November 10th, 2024 02:09 PM
I'm thrilled to hear that you felt comfortable throughout the home buying process, Mary. It's always my goal to ensure clients are well-informed and confident in their decisions. I'm glad I was able to assist you. Thank you so much for the...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095