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Heather Todd at CrossCountry Mortgage - Originating Branch Manager | NMLS #119913 in Virginia Beach, VA
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Heather Todd at CrossCountry Mortgage

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Originating Branch Manager | NMLS #119913

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
  • SFTP
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    Kevin B
    Virginia Beach, VA
    Posted on December 2nd, 2024 08:26 PM
    Heather and her team are always so responsive through text, calls and email. If I had any questions/concerns at any point in the process I got an immediate answer.
    Reply from Heather Todd
    December 9th, 2024 08:28 PM
    I'm overwhelmed by your positive feedback, Kevin. It was a pleasure to help you with your VA loan process. Ensuring you are informed and comfortable every step of the way is of utmost importance to us at CrossCountry Mortgage, LLC. Knowing...
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    Cassandra N
    Virginia Beach, VA
    Posted on November 13th, 2024 11:25 PM
    Heather was extremely helpful and responsive during the purchase of our first home. She was sure to answer all of our questions in a timely manner and was more than accommodating to our schedule and time zone differences. She made the process...
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    Reply from Heather Todd
    November 20th, 2024 11:27 PM
    Cassandra, thank you so much for your kind words and the 5-star rating! I'm thrilled to hear that you found the home buying process with CrossCountry Mortgage, LLC to be easy and seamless. I always strive to be responsive and accommodating...
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    Martin N
    Virginia Beach, VA
    Posted on November 10th, 2024 02:01 AM
    Heather was phenomenal and super responsive when contacting her. She answered every one of our questions in a timely manner and was very professional. We would highly recommend using Heather to our friends and family!
    Reply from Heather Todd
    November 17th, 2024 02:03 AM
    I'm truly grateful for your kind words, Martin. It was a pleasure helping you navigate through your mortgage process. Your recommendation means a lot to me and the entire team at CrossCountry Mortgage, LLC. I'm thrilled I was able to provide...
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    Mary F
    Williamsburg, VA
    Posted on November 3rd, 2024 02:08 PM
    Heather was amazing and made us feel comfortable every step of the home buying process. She was especially great at educating us so we were knowledgeable in the lending process.
    Reply from Heather Todd
    November 10th, 2024 02:09 PM
    I'm thrilled to hear that you felt comfortable throughout the home buying process, Mary. It's always my goal to ensure clients are well-informed and confident in their decisions. I'm glad I was able to assist you. Thank you so much for the...
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    Daniel F
    Williamsburg, VA
    Posted on October 30th, 2024 12:31 PM
    Got everything done promptly and very communicative! Super friendly, as well
    Reply from Heather Todd
    November 6th, 2024 12:34 PM
    I'm so glad to hear that you had a positive experience, Daniel! It's always my goal at CrossCountry Mortgage, LLC to make the process as smooth and efficient as possible, and I'm thrilled to know that I was able to fulfill that for you. Your...
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    Enio L
    Norfolk, VA
    Posted on October 17th, 2024 08:25 PM
    Great service and always available to help in a great and friendly manner
    Reply from Heather Todd
    October 24th, 2024 08:28 PM
    I'm thrilled to hear that you found the service great and friendly, Enio. At CrossCountry Mortgage, LLC, we always aim to be readily available and helpful throughout the VA loan process. Your 4.5-star rating is greatly appreciated. Please feel...
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  • SFTP
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    Lynn B
    Norfolk, VA
    Posted on October 17th, 2024 09:03 AM
    Heather is a Beautiful soul. She treats you like one of the family. Makes you feel at ease. I can she’s fabulous.
    Reply from Heather Todd
    October 24th, 2024 09:05 AM
    I'm absolutely thrilled to hear such wonderful feedback, Lynn. It was truly a pleasure to assist with your VA loan and to make the process as comfortable as possible. Your kind words made my day. Thank you for choosing CrossCountry Mortgage,...
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    Richard M
    Hampton, VA
    Posted on October 4th, 2024 12:41 PM
    Easy closing and we were kept well informed during the process.
    Reply from Heather Todd
    October 11th, 2024 12:43 PM
    Glad to hear your closing process was easy, Richard! Keeping our clients well informed is something we strive for at CrossCountry Mortgage, LLC. Your positive feedback means a lot to me and the rest of our team. We hope to work with you again...
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    Mechanzie F
    Virginia Beach, VA
    Posted on October 4th, 2024 02:08 AM
    Heather was very friendly, informative and quick to respond to any questions we had!
    Reply from Heather Todd
    October 11th, 2024 02:09 AM
    I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC, Mackenzie! It was a pleasure working with you and I'm glad I could provide the information you needed in a timely manner. Thank you for the 5-star...
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    Barb J
    Posted on September 8th, 2024 12:16 PM
    Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Barb J
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 119913
    Hobbies
    • Hanging with friends and family
    • Taking Vacations
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS