Top 5%
Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Heather is wonderful and we do a lot of business together because of how she takes care of my clients
The team made it very easy to do business with
Reply from Heather Todd
September 3rd, 2026 05:05 PM
Douglas, I'm glad to hear that you found it easy to work with the team. Your feedback is valued and appreciated!
I like that I never had to ask where things were in the loan process, Heather had emails automatically sent out with updates and it was great communication.
Reply from Heather Todd
August 31st, 2026 08:58 PM
Kelly, I'm glad the automatic updates and communication made the loan process straightforward for you. Thank you for sharing your positive experience!
Heather, yourself and CrossCountryMortgage have made this experience very pleasing in a way that made it so simple. I don't think I was ever uneased with anything you said and were very supportive through this process. I also appreciate the...
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Reply from Heather Todd at CrossCountry Mortga...
August 24th, 2026 08:00 PM
Eric, I'm happy to hear that you felt supported and at ease throughout the process. It's great to know that our communication left you confident in reaching out even after your loan closed. Thank you for your kind words and appreciation.
The BEST! Heather is a gem. She is patient and knowledgeable and made the whole process easy and streamlined. We were so pleased with our experiences knowing we were in good hands with her!
Reply from Owner
August 25th, 2026 11:19 AM
Stephanie, I'm pleased to hear that you found the process easy and streamlined with my assistance. Your kind words mean a lot, and I'm grateful for the opportunity to support you throughout your experience.
Heather is SO easy to work with. She is patient and understanding, while also helpful and efficient. If I needed help, she was always there to guide me. She streamlined the process while gathering all the documents and information she needed....
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Reply from Heather Todd at CrossCountry Mortga...
August 20th, 2026 03:12 PM
Stephanie, I'm grateful for your kind words and for choosing to work with me for the third time. It's wonderful to know that you felt supported throughout the process, even beyond business hours. I'm always here to help and appreciate the trust...
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Heather is awesome, her team is super great and just make everything easy!! Will use again.
Reply from Owner
July 16th, 2026 12:52 PM
Mike, thank you for your kind words. I'm pleased to hear that my team and I made everything easy for you. We look forward to working with you again in the future!
Heather is awesome, her team is super great and just make everything easy!! Will use again.
Reply from Heather Todd
July 15th, 2026 08:10 PM
Michael, thank you for your kind words. I'm glad to know that my team and I made the process easy for you. We look forward to assisting you again in the future!
Everything was smooth from start to finish. we were a week ahead of closing getting the clear to close which made the transaction even better. Heather and her team are exceptiona.
Reply from Heather Todd
July 2nd, 2026 03:25 PM
Shannon, I'm happy to hear that the process went smoothly and that we were able to get the clear to close ahead of schedule. It's good to know that my team and I provided an exceptional experience for you. If you have any more questions or...
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Heather made herself available any time of the day. Her service is unmatched and she truly shows that she cares and holds herself to the highest standard as a professional.
Reply from Heather Todd
June 25th, 2026 07:36 PM
Rognee, I appreciate your kind words and am glad to hear that my availability and service met your expectations. Providing a high standard of care is important to me, and I'm pleased that it made a positive impact on your experience. If you...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095