Top 5%
Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Heather is awesome, her team is super great and just make everything easy!! Will use again.
Heather is awesome, her team is super great and just make everything easy!! Will use again.
Everything was smooth from start to finish. we were a week ahead of closing getting the clear to close which made the transaction even better. Heather and her team are exceptiona.
Reply from Heather Todd
July 2nd, 2026 03:25 PM
Shannon, I'm happy to hear that the process went smoothly and that we were able to get the clear to close ahead of schedule. It's good to know that my team and I provided an exceptional experience for you. If you have any more questions or...
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Heather made herself available any time of the day. Her service is unmatched and she truly shows that she cares and holds herself to the highest standard as a professional.
Reply from Heather Todd
June 25th, 2026 07:36 PM
Rognee, I appreciate your kind words and am glad to hear that my availability and service met your expectations. Providing a high standard of care is important to me, and I'm pleased that it made a positive impact on your experience. If you...
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Heather was quick to respond with any and all questions as well as running numbers and keeping us updated and informed on what was needed
Reply from Heather Todd
June 17th, 2026 06:40 PM
Daniel, I'm pleased to hear that my responsiveness and updates were helpful to you throughout the process. Keeping clients informed is important to me, and I'm glad I could assist with your needs. If you have any more questions in the future,...
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Heather is my primary lender. She is the best, I recommend her to every client I have. She combines the skills and knowledge of a world class expert with a personality that is inviting, calming and pleasant to those she helps. I know that when...
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Reply from Heather Todd
June 17th, 2026 06:32 PM
Joe, I truly appreciate your thoughtful recommendation and kind words. It's great to know that my efforts to provide a pleasant and professional experience are making a positive impact. I'm grateful for your trust and support, and I look forward...
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The process was very streamlined, easily explained and Heather did an excellent job communicating with us during all points. She was readily available to speak with when we had questions and we enjoyed working with her.
Reply from Heather Todd
June 15th, 2026 04:45 PM
Alexander, I'm glad to hear that you found the process streamlined and that my communication was helpful. It was a pleasure working with you, and I appreciate your kind words. If you have any more questions or need assistance in the future,...
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Heather was amazing! Closing cost is higher then other companies but Heather was the best. She was always available and very knowledgeable. She was so down to earth and relatable. I can't thank her enough for all that she did for me to get...
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Reply from Heather Todd
June 12th, 2026 01:59 PM
Dominique, I'm grateful for your kind words and happy to hear you found my support helpful throughout the process. I strive to provide transparency and great customer service, so it's wonderful to know that made a difference for you. If you...
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Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Chris G
She was amazing and made the whole process smoother
Reply from Heather Todd
June 1st, 2026 04:55 PM
Christopher, I'm happy to hear that you found the process smooth. Making the experience easier for you is always my goal. If you need anything else, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
707
/850
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095