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Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Heather was quick to respond with any and all questions as well as running numbers and keeping us updated and informed on what was needed
Heather is my primary lender. She is the best, I recommend her to every client I have. She combines the skills and knowledge of a world class expert with a personality that is inviting, calming and pleasant to those she helps. I know that when...
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The process was very streamlined, easily explained and Heather did an excellent job communicating with us during all points. She was readily available to speak with when we had questions and we enjoyed working with her.
Heather was amazing! Closing cost is higher then other companies but Heather was the best. She was always available and very knowledgeable. She was so down to earth and relatable. I can't thank her enough for all that she did for me to get...
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Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Chris G
She was amazing and made the whole process smoother
Reply from Heather Todd
June 1st, 2026 04:55 PM
Christopher, I'm happy to hear that you found the process smooth. Making the experience easier for you is always my goal. If you need anything else, please feel free to reach out.
Heather and her team provided outstanding service. Always very responsive no matter when we needed help. We never felt like we were in the dark. Would definitely recommend!
Reply from Heather Todd
May 25th, 2026 02:20 PM
Andrew, I appreciate your recommendation and am pleased to hear that you felt well-informed throughout the process. My team and I strive to be responsive and supportive whenever needed. If you ever require further assistance, please don't hesitate...
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This was our third time using Heather and I can’t imagine doing this process with anyone else. She is extremely thorough and her experience is top notch. Communication was perfect, team was prompt, knowledgeable and never hesitated to answer...
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Heather and her team were absolutely amazing the entire process! They walked us through everything and answered every question we had. Made the home buying process really smooth for us! They had great communication and explained everything...
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Heather (and her team) are pleasant every single day and are tremendous to work with. They are always available to explain items that need attention and answer questions throughout the process. I would definitely recommend Heather to anyone...
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Reply from Heather Todd
May 18th, 2026 08:02 PM
John, I appreciate your kind words and recommendation. It's great to know that my team and I were able to assist you effectively throughout the process. If you ever have more questions or need any assistance in the future, please don't hesitate...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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693
/850
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Addresses and Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095