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Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Heather is a great communicator and answers questions promptly!
Reply from Heather Todd
November 9th, 2026 08:18 PM
Lorrie, I'm glad to hear that you found my communication timely and helpful. At CrossCountry Mortgage, I strive to ensure all your questions are answered promptly. Thank you for your kind words!
Very seamless experience! Professional and knowledgeable! Highly recommend!
Reply from Owner
November 9th, 2026 08:08 PM
Michelle, I'm glad to hear you had a seamless experience with me at CrossCountry Mortgage. Your recommendation is greatly appreciated, and I'm pleased to know you found my professionalism and knowledge helpful.
Absokuteky flawless experience! Heather and Olivia were so patient ans understanding! it was a very pleasurable experience and I highly recommend
Reply from Heather Todd
November 9th, 2026 04:48 PM
Ingo, I'm glad to hear that you had a flawless experience with me and Olivia. Your recommendation means a lot, and I'm pleased to know that our patience and understanding made the process pleasurable for you at CrossCountry Mortgage.
Need to say more.. Heather is a bomb! Kept us all in the loop with updates and changes. She is a top-notch loan officer!
Reply from Owner
November 2nd, 2026 05:20 PM
Denise, I'm happy you found my updates and communication helpful throughout the process. Thank you for your kind words and for choosing CrossCountry Mortgage, LLC.
Heather is fantastic!. She cares for you like you are part of her family. She kept us in the loop with updates, and I felt very comfortable working with her. Great & smooth transaction!
Reply from Heather Todd
November 2nd, 2026 05:15 PM
Denise, I'm grateful to hear that you felt comfortable and well-informed throughout the process. It was my pleasure to assist you with a smooth transaction at CrossCountry Mortgage, LLC. Thank you for your kind words!
This is my third transaction with Heather!
She is excellent!! Highly recommended!!!
Reply from Heather Todd
November 2nd, 2026 04:10 PM
Diana, I'm pleased to hear that you've had such a positive experience with me for the third time! Thank you for recommending me and choosing CrossCountry Mortgage, LLC.
We very much appreciated the quick and clear communication from Heather and her team!
Reply from Owner
November 2nd, 2026 04:39 PM
Will, I'm glad to hear that you valued the quick and clear communication from me and my team at CrossCountry Mortgage, LLC. Thank you for your kind words!
We very much appreciated the quick and clear communication from Heather and her team!
Reply from Heather Todd
November 2nd, 2026 06:42 PM
William, I'm pleased to know that you appreciated the quick and clear communication from me and my team at CrossCountry Mortgage, LLC. Thank you for your kind feedback!
Heather is awesome!
Reply from Owner
October 5th, 2026 03:15 PM
Joseph, I appreciate your kind words! It's great to know you had a positive experience with me at CrossCountry Mortgage, LLC.
Heather was awesome in helping us with our mortgage 4 years ago and with our equity loan recently. We love Heather!
Reply from Heather Todd
October 5th, 2026 04:36 PM
Joseph, thank you for your kind words! I'm grateful to have had the opportunity to assist you with both your mortgage and equity loan through CrossCountry Mortgage, LLC. It's wonderful to hear that you've had such a positive experience working...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095