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Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
. Heather is the best in the business.
Reply from Heather Todd
May 1st, 2026 03:07 PM
I really appreciate the feedback and am looking forward to working with you again.
Keeping me posted on the timeline and hownthings how things were going
Reply from Heather Todd
March 13th, 2026 05:17 PM
I really appreciate the feedback and am looking forward to working with you again.
's personal service, communication and knowledge
Reply from Heather Todd
March 2nd, 2026 07:20 PM
I enjoyed working with you. Thanks for the great feedback.
Everything was very smooth and I closed quickly
Reply from Heather Todd
December 18th, 2025 02:35 PM
I'm glad to hear that everything proceeded smoothly and that you were able to close quickly, Sallie. If you have any questions in the future or need further assistance, I'm here to help.
Ms.Todd is very professional and very pleasant to work with. She was always quick to respond to questions and always very helpful.
Reply from Heather Todd
December 8th, 2025 03:08 PM
Phillip, I appreciate your kind words. Knowing that my professionalism and prompt responses were helpful during the process means a lot to me. If you ever have more questions or need further assistance, feel free to reach out anytime.
Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Kyle C
Heather was extremely responsive, provided well informed answers to any questions we had and made the whole process easy.
Reply from Heather Todd
November 24th, 2025 08:42 PM
It's great to hear your experience was a smooth one, Kyle. Your feedback on my responsiveness and the clarity of information provided is appreciated. If you need anything else or have more questions in the future, I'm here to help.
Heather was amazing guiding me through what could have been an overwhelming process. Critical timeline and unexpected hurdles were no match for her knowledge and expertise.
The professionalism and responsiveness Heather provided made a very overwhelming process go smoothly. I felt assured by her answers to some not so common questions and concerns. She made sure I had all the facts to make important decisions...
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Reply from Heather Todd
November 19th, 2025 06:36 PM
Dorothy, I'm grateful for your feedback. It's reassuring to know that my approach helped to ease the process for you. Addressing unique questions and keeping everything on schedule is important to me, and I'm glad it could assist in your decision-making....
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It was a pleasure working with such talented individuals and staff to create a great experience.
Reply from Heather Todd
November 18th, 2025 01:48 PM
Thank you for sharing your thoughts, Charles. I'm glad to know that working together with the team contributed to a positive experience. Should you have any questions or need further assistance in the future, please feel free to contact me.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095