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Heather Todd at CrossCountry Mortgage - Originating Branch Manager | NMLS #119913 in Virginia Beach, VA
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Heather Todd at CrossCountry Mortgage

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Originating Branch Manager | NMLS #119913

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
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Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • TotalExpert
    M
    Michelle B
    Carrsville, VA
    Posted on April 24th, 2026 03:06 PM
    . Heather is the best in the business.
    Reply from Heather Todd
    May 1st, 2026 03:07 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • TotalExpert
    J
    Jennifer V
    Virginia Beach, VA
    Posted on March 6th, 2026 05:16 PM
    Keeping me posted on the timeline and hownthings how things were going
    Reply from Heather Todd
    March 13th, 2026 05:17 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • TotalExpert
    V
    Victoria B
    Suffolk, VA
    Posted on February 23rd, 2026 03:14 AM
    's personal service, communication and knowledge
    Reply from Heather Todd
    March 2nd, 2026 07:20 PM
    I enjoyed working with you. Thanks for the great feedback.
  • TotalExpert
    S
    Sallie R
    Virginia Beach, VA
    Posted on December 11th, 2025 02:34 PM
    Everything was very smooth and I closed quickly
    Reply from Heather Todd
    December 18th, 2025 02:35 PM
    I'm glad to hear that everything proceeded smoothly and that you were able to close quickly, Sallie. If you have any questions in the future or need further assistance, I'm here to help.
  • TotalExpert
    P
    Phillip J
    Virginia Beach, VA
    Posted on November 30th, 2025 01:14 PM
    Ms.Todd is very professional and very pleasant to work with. She was always quick to respond to questions and always very helpful.
    Reply from Heather Todd
    December 8th, 2025 03:08 PM
    Phillip, I appreciate your kind words. Knowing that my professionalism and prompt responses were helpful during the process means a lot to me. If you ever have more questions or need further assistance, feel free to reach out anytime.
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    K
    Kyle C
    Posted on November 16th, 2025 04:23 PM
    Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Kyle C
  • SFTP
    K
    Kyle C
    Virginia Beach, VA
    Posted on November 16th, 2025 04:23 PM
    Heather was extremely responsive, provided well informed answers to any questions we had and made the whole process easy.
    Reply from Heather Todd
    November 24th, 2025 08:42 PM
    It's great to hear your experience was a smooth one, Kyle. Your feedback on my responsiveness and the clarity of information provided is appreciated. If you need anything else or have more questions in the future, I'm here to help.
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    D
    Dottsie R
    Posted on November 12th, 2025 02:51 AM
    Heather was amazing guiding me through what could have been an overwhelming process. Critical timeline and unexpected hurdles were no match for her knowledge and expertise.
  • SFTP
    D
    Dorothy R
    Chesapeake, VA
    Posted on November 12th, 2025 02:50 AM
    The professionalism and responsiveness Heather provided made a very overwhelming process go smoothly. I felt assured by her answers to some not so common questions and concerns. She made sure I had all the facts to make important decisions...
    read more
    Reply from Heather Todd
    November 19th, 2025 06:36 PM
    Dorothy, I'm grateful for your feedback. It's reassuring to know that my approach helped to ease the process for you. Addressing unique questions and keeping everything on schedule is important to me, and I'm glad it could assist in your decision-making....
    read more
  • SFTP
    C
    Charles L
    Moyock, NC
    Posted on November 11th, 2025 01:48 PM
    It was a pleasure working with such talented individuals and staff to create a great experience.
    Reply from Heather Todd
    November 18th, 2025 01:48 PM
    Thank you for sharing your thoughts, Charles. I'm glad to know that working together with the team contributed to a positive experience. Should you have any questions or need further assistance in the future, please feel free to contact me.
  • 41–50 of 478
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 119913
    Hobbies
    • Hanging with friends and family
    • Taking Vacations
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS