Top 5%
Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Everything was very smooth and I closed quickly
Reply from Heather Todd
December 18th, 2025 02:35 PM
I'm glad to hear that everything proceeded smoothly and that you were able to close quickly, Sallie. If you have any questions in the future or need further assistance, I'm here to help.
Ms.Todd is very professional and very pleasant to work with. She was always quick to respond to questions and always very helpful.
Reply from Heather Todd
December 8th, 2025 03:08 PM
Phillip, I appreciate your kind words. Knowing that my professionalism and prompt responses were helpful during the process means a lot to me. If you ever have more questions or need further assistance, feel free to reach out anytime.
Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Kyle C
Heather was extremely responsive, provided well informed answers to any questions we had and made the whole process easy.
Reply from Heather Todd
November 24th, 2025 08:42 PM
It's great to hear your experience was a smooth one, Kyle. Your feedback on my responsiveness and the clarity of information provided is appreciated. If you need anything else or have more questions in the future, I'm here to help.
Heather was amazing guiding me through what could have been an overwhelming process. Critical timeline and unexpected hurdles were no match for her knowledge and expertise.
The professionalism and responsiveness Heather provided made a very overwhelming process go smoothly. I felt assured by her answers to some not so common questions and concerns. She made sure I had all the facts to make important decisions...
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Reply from Heather Todd
November 19th, 2025 06:36 PM
Dorothy, I'm grateful for your feedback. It's reassuring to know that my approach helped to ease the process for you. Addressing unique questions and keeping everything on schedule is important to me, and I'm glad it could assist in your decision-making....
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It was a pleasure working with such talented individuals and staff to create a great experience.
Reply from Heather Todd
November 18th, 2025 01:48 PM
Thank you for sharing your thoughts, Charles. I'm glad to know that working together with the team contributed to a positive experience. Should you have any questions or need further assistance in the future, please feel free to contact me.
Heather Todd at CrossCountry Mortgage has received a review with 5 star rating from Cydney L
Helped me get a great interest rate , approved me for a good va home loan. Was able to work with me!!!! Great service overal!!
Reply from Heather Todd
November 17th, 2025 04:22 PM
Cydney, I'm glad to hear that you were satisfied with the interest rate and the VA home loan approval. Working with you was a pleasure, and I’m pleased you found the service beneficial. Should you have any more questions or need assistance...
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Heather is amazing and made the process so easy and effortless. She was always there for any questions we had no matter how big or small. She is wonderful at what she does and really does try her best to get you the best numbers possible. Will...
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Reply from Heather Todd
November 17th, 2025 07:24 PM
Elizabeth, I'm pleased to hear that the process felt easy and effortless for you. Being available to address your questions, no matter their size, is important to me, and I'm glad I could assist you in securing favorable terms. Your intention...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095