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Guild Mortgage - Heather Shanaman - Loan Officer | NMLS# 1461986 in Lancaster, PA
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Guild Mortgage - Heather Shanaman

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Loan Officer | NMLS# 1461986

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
99%
4 Star
1%
3 Star
0%
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1 Star
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Reviews from Web
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    Anna A
    Elizabethtown, PA
    Posted on August 3rd, 2026 06:08 PM
    Heather was great at taking what seemed like a complicated process to us and making it seem easy one step at a time without overwhelm. This was our second time working with Heather and we can't imagine going through this process with anyone...
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    Reply from Guild Mortgage - Heather Shanaman
    August 4th, 2026 12:35 AM
    Anna thank you so much! You're so sweet. I appreciate you taking the time to complete a review for me and your kind words touch my heart. You were absolutely wonderful to work with both times; I hope I have an opportunity to do so again in...
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    Eric K
    Columbia, PA
    Posted on July 31st, 2026 09:02 PM
    Heather was very responsive to the needs of the buyer and had options and ideas for them to resolve a few issues. She is easy to work with as well as creative with problem solving. I will recommend her again and again.
    Reply from Heather Shanaman
    August 4th, 2026 12:37 AM
    Thank you Eric! I LOVE working with you, you really work hard for your clients and get them in homes so quickly! You must be giving them great advice. Thank you for sending me so many wonderful people to work with, it's truly a blessing to...
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    Jeffrey F
    Columbia, PA
    Posted on July 29th, 2026 01:04 PM
    Kept me updated
    Reply from Heather Shanaman
    August 10th, 2026 08:58 PM
    Jeffrey, I'm glad to hear that you felt well-informed throughout the process. Keeping clients updated is important to me. If you have any more questions or need further assistance, feel free to reach out.
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    Felicia R
    Mountville, PA
    Posted on July 17th, 2026 07:58 PM
    Heather was great at communication throughout the transaction. She was very knowledgable about the PHFA loans and stay on top of it even if that loan office was behind.
    Reply from Heather Shanaman
    July 27th, 2026 07:59 PM
    Felicia, I appreciate your kind words about my communication and knowledge of PHFA loans. I'm happy to hear that you felt supported throughout the transaction. If there's anything else you need, feel free to reach out.
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    Josh A K W
    Posted on July 17th, 2026 01:39 PM
    Heather's customer service is top notch; she was always quick to respond, and she explained things throughly. She made everything go smoothly and I appreciate her taking the time to make sure I understood the mortgage process.
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    Joshua W
    Ephrata, PA
    Posted on July 17th, 2026 01:36 PM
    Heather's customer service is top notch; she was always quick to respond, and she explained things throughly. She made the process go smoothly and I appreciate her taking the to make sure I understood the process.
    Reply from Heather Shanaman
    July 27th, 2026 01:37 PM
    Joshua, thank you for your kind words about my customer service. I'm pleased to know that the process went smoothly and that my explanations were helpful to you. If you have any more questions or need further assistance, feel free to reach...
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    Jonathan H
    Posted on July 9th, 2026 01:12 AM
    Heather is the very best when it comes to helping you get a mortgage for your home or investment property. I have used her several times and it’s always been amazing service!
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    Jonathan H
    Lancaster, PA
    Posted on July 9th, 2026 01:11 AM
    Heather is the best! She is super helpful and fun to work with. She made it as easy as possible for me .
    Reply from Guild Mortgage - Heather Shanaman
    July 20th, 2026 06:54 PM
    Jonathan, thank you for your kind words! I'm glad to hear that you found the process easy and enjoyable. If there's anything else you need, please don't hesitate to reach out.
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    Christine H
    Lititz, PA
    Posted on July 1st, 2026 01:25 PM
    Everything was done on time and accurately
    Reply from Heather Shanaman
    July 13th, 2026 01:17 PM
    Christine, I'm happy to hear that everything was completed on time and accurately for you. Your feedback is valued, and if you have any further questions or need assistance, feel free to reach out.
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    Roger K
    Lititz, PA
    Posted on June 30th, 2026 09:48 PM
    Excellent comunication and a real willigness to help
    Reply from Heather Shanaman
    July 13th, 2026 08:31 PM
    Roger, I'm grateful for your kind words about my communication and willingness to help. It's important to me that you had a positive experience, and I'm here if you need any further assistance.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgage Loans
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    Year Started

    1960

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1461986
    Disclaimer
    I am authorized to do business in the state of Pennsylvania.; NMLS ID: 1461986; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.