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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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Heather Roberts and her staff amazing and helpful

Reply from Heather Roberts

June 12th, 2024 02:09 PM

Thank you so much for the wonderful feedback, Leslie! I'm delighted that you found our team helpful during your refinance process at First Horizon Bank. Your rating of 5 stars means the world to us. We strive to provide the best assistance...

Thanks for all the hard work!

Reply from Heather Roberts

June 12th, 2024 02:09 PM

I'm so glad to hear that you're happy with the service you received, Sean! Your feedback means a lot to me. At First Horizon Bank, we strive to make every purchase process as smooth as possible. It was a pleasure working with you on your loan,...

Everything was great!!@

Reply from Heather Roberts

June 12th, 2024 02:10 PM

I'm thrilled to hear that you had a great experience with your purchase loan, Anne! Your 5-star rating is greatly appreciated. Knowing that you are satisfied with the service provided at First Horizon Bank truly makes my day. Looking forward...

I was a little disappointed at the end when the closing amount went from what we thought was going to 80% was taken down to 75% after a Regional President had promised me that the bank would do 80 % forA 30 year bank relationship . Heather...

Reply from Heather Roberts

June 12th, 2024 02:10 PM

Thank you for your feedback, Phil. I'm glad to hear that your overall experience with First Horizon Bank was positive, despite the unexpected change in the closing amount. I understand your disappointment and I apologize for any confusion that...

Personal attention and interest.

Reply from Heather Roberts

May 8th, 2024 11:52 PM

I'm so pleased to hear that you were satisfied with the personal attention and interest provided during your purchase, Helen. It's always my goal to make sure my clients feel taken care of and heard. Your positive feedback is greatly appreciated...

Professional and efficient process every time. Thanks heather!

Reply from Heather Roberts

May 8th, 2024 11:52 PM

I'm thrilled to hear that you had a positive experience with your refinance, Priscilla! It's always my goal to make the process as professional and efficient as possible. Thank you for taking the time to share your feedback and for the fantastic...

Easy process to navigate. Always available for questions and to help me understand the process. Made a difference from other lenders. Lastly they were always on time with all the promises

Reply from Heather Roberts

May 8th, 2024 11:52 PM

I'm thrilled to hear that you found our process easy to navigate, Randall. Ensuring clients like you are well-informed and comfortable throughout the entire process is my top priority. It makes me very happy to know that my efforts have made...

Heather and her team made purchasing a home in Key West from 3000miles away as seamless as possible. We were very pleased with the process and it was one of hte smoothest we've done.

Reply from Heather Roberts

May 8th, 2024 11:53 PM

I'm thrilled to hear that you had such a positive experience with our team during your home purchase in Key West, Jeffrey! It was a pleasure to make the process smooth and seamless for you, especially considering the distance. Thank you for...

Heather Roberts has received a review with 5 star rating from Chris H

What an amazing team lead for one of the best leader I know! We was bless to do all our moves with Iberia Bank Mortgage and all of them was handle it for the most professional team! Heather, Anisa and Samantha where very accommodate, knowledge...

Reply from Heather Jason Roberts

October 9th, 2021 09:27 PM

Thank you so much Karina!

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages