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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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5 Star

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Excellent communication and guidance throughout the whole process.

Reply from Heather Roberts

April 18th, 2024 06:18 PM

I'm thrilled to hear that you had a positive experience with me at First Horizon Bank, Melody. Your satisfaction is my top priority, and it always will be. Thank you for taking the time to share your feedback and for rating us 5 stars. Should...

Heather and her team did a great job!

Digital portal is very challenging. Not a value add to your clients

Reply from Heather Roberts

May 29th, 2024 04:17 PM

I appreciate your feedback, Raymond. While I'm pleased to see the high rating, I understand your concerns about our digital portal. It's our aim to provide a user-friendly and beneficial service to all our valued clients at First Horizon Bank....

Thank you for helping us buy our new home!

Heather was professional and the process was not complicated even with buying a by owner.

Reply from Heather Roberts

April 18th, 2024 06:20 PM

I am absolutely thrilled to hear that you had such a positive experience with your transaction, Anne. Making the process smooth and uncomplicated for our valued customers like you is always my goal. Thank you for choosing First Horizon Bank...

There was a lot of changes in requirements

Reply from Heather Roberts

May 29th, 2024 04:18 PM

I'm glad you've noticed our commitment to adaptability and keeping pace with change, Elaine. We at First Horizon Bank strive to stay updated with requirements to provide the best service to our clients. Thank you for your 5-star rating and...

Everyone involved were true professionals that made this process painless. Would highly recommend to everyone who's in the market for a home.

Reply from Heather Roberts

August 12th, 2023 04:07 PM

Thank you Don!

All questions were answered in a timely fashion

Reply from Heather Roberts

August 12th, 2023 04:08 PM

Thank you it was a pleasure working with you guys. Enjoy your new home.

Heather Roberts has received a review with 5 star rating from Nina W

Excellent communication, and service.

Reply from Heather Roberts

August 12th, 2023 04:08 PM

Thank you it was a pleasure working with you guys. Enjoy your new home.

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

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Self-Employed Mortgages