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Heather Roberts - Vice President | Mortgage Loan Executive in Key West, FL
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Heather Roberts

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Vice President | Mortgage Loan Executive

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My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Reviews from Web
  • Encompass
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    Sully P
    Key West, FL
    Posted on October 19th, 2023 02:58 PM
    Heather made the whole entire process so smooth. Thanks
    Reply from Heather Roberts
    April 18th, 2024 06:14 PM
    I'm thrilled to hear that you had a smooth experience with the process, Sully! It's always my goal to make things as seamless as possible for our valued customers at First Horizon Bank. Your kind words and the 5-star rating are truly appreciated....
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    Sully P
    Posted on October 18th, 2023 04:03 PM
    Your incredible organization skill made the entire loan process run so smoothly. Thank you for being so WONDERFUL!!!! Thank you for making our home buying such a breeze! From start to finish, you were great at answering our questions and keeping...
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    Reply from Heather Roberts
    April 18th, 2024 06:14 PM
    I'm truly touched by your kind words, Sully. I'm delighted that you found the loan process smooth and that you appreciated my organizational skills. It was an absolute pleasure working with you on your home buying process, and I'm glad I could...
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    Kristine C K
    Lansing, NC
    Posted on October 10th, 2023 06:53 PM
    Heather and Sam are amazing!!! Great team -Smooth process - Extremely satisfied and highly recommend!!!
    Reply from Heather Roberts
    April 18th, 2024 06:14 PM
    I greatly appreciate your kind words, Kristine! I'm thrilled to hear that you had such a positive experience with me and Sam at First Horizon Bank. We always strive to make the process as smooth as possible for our customers. Your recommendation...
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    Melody D T
    Big Pine Key, FL
    Posted on October 3rd, 2023 09:39 AM
    The process went easily, communications were frequent and I felt informed
    Reply from Heather Roberts
    April 18th, 2024 06:15 PM
    I'm thrilled to hear that your experience with First Horizon Bank was a smooth one, Melody. Knowing that you felt well-informed and frequently communicated with throughout the process is exactly what we strive for. Your positive feedback means...
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    Anne F H
    Key West, FL
    Posted on October 1st, 2023 04:24 PM
    Heather Roberts was professional and made the process easy
    Reply from Heather Roberts
    April 18th, 2024 06:15 PM
    I am incredibly grateful for your kind words, Anne. It is always my aim to provide a smooth and professional service for our valued customers here at First Horizon Bank. Your positive feedback is much appreciated and will motivate me further...
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    Mark T
    Posted on September 30th, 2023 12:31 PM
    I encourage any veteran to contact Heather Roberts. She helped with every aspect of our VA Loan. Awesome.
    Reply from Owner
    January 8th, 2025 04:27 PM
    I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
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    Mark A T
    Big Pine Key, FL
    Posted on September 30th, 2023 12:29 PM
    We could tell that Heather took a personal interest in our loan process. She offered excellent ideas and advice on how to improve credit scores and ultimately lower our mortgage interest rate. Her assistant, Anisa Butash was very helpful as...
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    Reply from Heather Roberts
    April 18th, 2024 06:16 PM
    Thank you, Mark, for such high praise! I'm thrilled to hear that you were satisfied with the service you received. I strive to provide personalized assistance to meet the unique needs of each client, so it means a lot that you recognized this...
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    Alexander R H
    Sugarloaf Key, FL
    Posted on September 30th, 2023 12:02 PM
    Everything was so smooth and easy!
    Reply from Heather Roberts
    April 18th, 2024 06:16 PM
    I'm thrilled to hear that your experience with us at First Horizon Bank was smooth and easy, Alexander. Your positive feedback means a lot. I strive to provide excellent service, and your rating reaffirms the hard work I put in every day. Thank...
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    Haley C
    Springfield, TN
    Posted on September 18th, 2023 06:10 PM
    Great communication, made our entire process a breeze!
    Reply from Heather Roberts
    April 18th, 2024 06:17 PM
    Thank you so much for your positive feedback, Haley! I'm delighted to hear you found the process straightforward and that our communication lived up to your expectations. Your satisfaction is our priority at First Horizon Bank. Don't hesitate...
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    Melody T
    Posted on August 29th, 2023 08:34 PM
    Heather Roberts and her team provided exceptional service throughout our whole mortgage process. They went above and beyond during the process and maintained constant communication. I highly recommend them.
    Reply from Owner
    January 8th, 2025 04:27 PM
    I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
    read more
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    About
    My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    DSCR Loans
    Self-Employed Mortgages
    Specialities
    Adjustable Rate Loans
    Fixed-Rate Mortgage
    First Time Homebuyers
    VA
    FHA
    Conventional
    Florida Bond Loans
    Hometown Heroes
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • First Horizon Bank - Vice President
      Apr 1st, 2004 - Current
    Memberships
    • Key West Chamber of Commerce
    • Habitat for Humanity Finance Committee
    • Key West Association of Realtors Affiliate
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    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 472329
    Gallery
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
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    +7
    Achievements
    • 2024 Scotsman Guide Top Originator
    • 2023 Scotsman Guide Top Originator
    • 2023 First Horizon President's Circle
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    Hobbies
    • Little League
    • Spending time with friends and family
    • Attending Concerts
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    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.