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Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Reviews from Web
Heather made the whole entire process so smooth.
Thanks
Reply from Heather Roberts
April 18th, 2024 06:14 PM
I'm thrilled to hear that you had a smooth experience with the process, Sully! It's always my goal to make things as seamless as possible for our valued customers at First Horizon Bank. Your kind words and the 5-star rating are truly appreciated....
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Your incredible organization skill made the entire loan process run so smoothly. Thank you for being so WONDERFUL!!!! Thank you for making our home buying such a breeze! From start to finish, you were great at answering our questions and keeping...
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Reply from Heather Roberts
April 18th, 2024 06:14 PM
I'm truly touched by your kind words, Sully. I'm delighted that you found the loan process smooth and that you appreciated my organizational skills. It was an absolute pleasure working with you on your home buying process, and I'm glad I could...
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Heather and Sam are amazing!!! Great team -Smooth process - Extremely satisfied and highly recommend!!!
Reply from Heather Roberts
April 18th, 2024 06:14 PM
I greatly appreciate your kind words, Kristine! I'm thrilled to hear that you had such a positive experience with me and Sam at First Horizon Bank. We always strive to make the process as smooth as possible for our customers. Your recommendation...
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The process went easily, communications were frequent and I felt informed
Reply from Heather Roberts
April 18th, 2024 06:15 PM
I'm thrilled to hear that your experience with First Horizon Bank was a smooth one, Melody. Knowing that you felt well-informed and frequently communicated with throughout the process is exactly what we strive for. Your positive feedback means...
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Heather Roberts was professional and made the process easy
Reply from Heather Roberts
April 18th, 2024 06:15 PM
I am incredibly grateful for your kind words, Anne. It is always my aim to provide a smooth and professional service for our valued customers here at First Horizon Bank. Your positive feedback is much appreciated and will motivate me further...
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I encourage any veteran to contact Heather Roberts. She helped with every aspect of our VA Loan. Awesome.
Reply from Owner
January 8th, 2025 04:27 PM
I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
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We could tell that Heather took a personal interest in our loan process. She offered excellent ideas and advice on how to improve credit scores and ultimately lower our mortgage interest rate. Her assistant, Anisa Butash was very helpful as...
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Reply from Heather Roberts
April 18th, 2024 06:16 PM
Thank you, Mark, for such high praise! I'm thrilled to hear that you were satisfied with the service you received. I strive to provide personalized assistance to meet the unique needs of each client, so it means a lot that you recognized this...
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Everything was so smooth and easy!
Reply from Heather Roberts
April 18th, 2024 06:16 PM
I'm thrilled to hear that your experience with us at First Horizon Bank was smooth and easy, Alexander. Your positive feedback means a lot. I strive to provide excellent service, and your rating reaffirms the hard work I put in every day. Thank...
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Great communication, made our entire process a breeze!
Reply from Heather Roberts
April 18th, 2024 06:17 PM
Thank you so much for your positive feedback, Haley! I'm delighted to hear you found the process straightforward and that our communication lived up to your expectations. Your satisfaction is our priority at First Horizon Bank. Don't hesitate...
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Heather Roberts and her team provided exceptional service throughout our whole mortgage process. They went above and beyond during the process and maintained constant communication. I highly recommend them.
Reply from Owner
January 8th, 2025 04:27 PM
I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
read more
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About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
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Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Gallery





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Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
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Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.