Top 5%

Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

Search Reviews

Write a Review

4.98

(521)

Filter by Date

Range

Filter by Rating

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Very helpful with everything we needed along the way

Reply from Heather Roberts

December 23rd, 2025 09:57 PM

I'm glad I could be there to assist you with everything you needed. Providing support throughout the process is important to me. If there's anything else I can do for you, please feel free to let me know.

The process was smooth due to the professionalism from everyone involved! I am absolutely Grateful for them❤️🙏🏽🙋🏽‍Heather, Anisa, Samantha, Mendy and Law office of Sam Kaufman Thank You!!

Reply from Heather Roberts

December 19th, 2025 12:18 AM

Bruce, I appreciate your kind words and am glad to hear that the process went smoothly for you. It was a pleasure to be part of the team that helped assist you, alongside Anisa, Samantha, Mendy, and the Law Office of Sam Kaufman. If you need...

Heather and Anisa have been amazing to work with. I was able to stop in in person to review all my options and financials. Heather made the process as stress free as possible for me as a first time home buyer! She was always available for any...

Reply from Owner

December 11th, 2025 01:24 PM

Taylor Greager, thank you for reaching out to us! We are so glad to hear about your experience. Satisfaction is a top priority here at First Horizon. We value your feedback and make it our goal to deliver the best customer service possible....

Reply from Heather Roberts

December 19th, 2025 12:19 AM

Taylor, it's wonderful to hear that your experience working with both Anisa and me was positive. I understand how challenging it can be for first-time home buyers, and I'm glad I could help make the process more comfortable for you. Keeping...

Great communication and worked fast

Reply from Heather Roberts

December 19th, 2025 12:19 AM

Frank, thank you for highlighting the swift communication and efficient work. I'm pleased to know I could facilitate a smooth experience for you. If there's anything more I can do, feel free to reach out.

Heather and Anisa were amazing helpful and easy to get in contact with whenever their was a question. Great staff amd and so happy to have them help us through the whole process

Reply from Heather Roberts

December 19th, 2025 12:20 AM

Patrick, I'm glad to hear that you found the support from me and Anisa helpful throughout the process. Being accessible for any questions is important, and I'm pleased that it made a positive impact. If there's anything else you need, please...

I never felt alone. I could always count on someone there for me

Reply from Heather Roberts

December 19th, 2025 12:20 AM

Carson, it's great to hear that you felt supported throughout the process. Ensuring you never feel alone during your time with First Horizon Bank is important to me, and I'm glad this came through in your experience. If there's anything else...

Very knowledgeable people to work with

Reply from Heather Roberts

November 27th, 2025 03:34 AM

I appreciate your feedback about the knowledgeable service you experienced. It's great to know that you found working with me beneficial. If there's anything more I can assist you with or if you have any questions, feel free to get in touch....

Heather was amazing through the whole proces. Heather and her team made our mortgage process very easy! We thank them greatly for all their help!

Reply from Heather Roberts

November 27th, 2025 03:34 AM

Samantha, I'm grateful for your kind words. I'm pleased to know that the mortgage process went smoothly for you with the support from my team and me. Your appreciation means a lot, and if there's anything more you need in the future, please...

Everything was easy. Quick in communication

Reply from Heather Roberts

November 27th, 2025 03:35 AM

I'm happy to hear that you found the process easy and that communication was prompt. It’s always my goal to make things smooth for my clients. If you ever need further assistance, please feel free to reach out.

121–130 of 521

About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages