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Guild Mortgage - Heather Case - Loan Officer | NMLS# 1452909 in Medford, OR
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Guild Mortgage - Heather Case

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Loan Officer | NMLS# 1452909

Guild Mortgage - Medford JLS
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Guild Mortgage - Medford JLS
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
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1 Star
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Reviews from Web
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    Nancy A
    Jacksonville, OR
    Posted on January 9th, 2026 10:36 PM
    Great service and creative ideas form the loan officer.
    Reply from Guild Mortgage - Heather Case
    January 15th, 2026 08:52 PM
    Nancy, thank you so much for trusting me again! So happy we were able to help you and David lower your payments.
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    David W
    Jacksonville, OR
    Posted on January 6th, 2026 08:32 PM
    Overall, a very good experience.
    Reply from Guild Mortgage - Heather Case
    January 15th, 2026 08:51 PM
    Thank you for trusting us again, David!
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    Moses V
    Eagle Point, OR
    Posted on January 6th, 2026 04:03 PM
    dealin with heather was alwayz fun through out the yrs from our first purchase bairly know sh1t about home buying newbs to buying our second home and knowing alil more heather alwayz helped us understand things with the complex jargin and alwayz...
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    Reply from Guild Mortgage - Heather Case
    January 15th, 2026 08:51 PM
    Thank you so much for your kind words, Moses! I always love working with you and Rachael. You are such a wonderful couple, and I am so glad we were able to get you into your new home!
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    Lauren M
    Central Point, OR
    Posted on December 24th, 2025 03:57 PM
    Heather and her team were excellent during my home buying process. They were always available if I had any questions and kept me updated daily. The process was smooth and I couln't have asked for a better team to work with.
    Reply from Guild Mortgage - Heather Case
    January 5th, 2026 04:08 PM
    I’m grateful for your kind words, Lauren. It's wonderful to hear that the home buying process felt smooth and that you appreciated the updates and availability. If you need anything else or have further questions, I'm just a message away.
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    Martin G
    Central Point, OR
    Posted on December 23rd, 2025 08:35 PM
    Heather and her team were very communicative and knowledgeable throughout the process. We appreciated all the updates and would happily do another deal with this team of professionals! - Martin Outdoor Property Group
    Reply from Guild Mortgage - Heather Case
    January 8th, 2026 01:26 AM
    I appreciate your kind words, MOPG. It's great to know that the communication and knowledge shared during the process met your expectations. I'm delighted that you would consider working together again. If there’s anything more I can do for...
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    Thomas N
    White City, OR
    Posted on December 20th, 2025 08:29 PM
    they where very helpful and made the process easy .
    Reply from Guild Mortgage - Heather Case
    December 30th, 2025 08:30 PM
    I'm glad to hear that you found the process easy and helpful, Thomas. Making things straightforward for clients is a key focus for me. If you have any more questions or need further assistance, feel free to get in touch.
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    Janet D
    Central Point, OR
    Posted on December 18th, 2025 08:27 PM
    Appreciate that I was kept up to date on my loan process . Very friendl and courteous. Would highly recommend Guild Mortgage
    Reply from Guild Mortgage - Heather Case
    December 29th, 2025 08:52 PM
    Thank you for your positive feedback, Janet. I'm pleased that staying informed throughout the loan process and experiencing friendly service were highlights for you. Your recommendation means a lot to me, and if there's anything else I can...
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    Anthony B
    Crescent City, CA
    Posted on December 18th, 2025 02:08 PM
    i would have givin an outstandi rating up until the end. I am big on communication and I felt that the ball was dropped at the end. Several emails went unanswered. I had questions and I was blown off which made it very stressful. I live in...
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    Reply from Guild Mortgage - Heather Case
    May 20th, 2026 06:58 PM
    Thank you for the feedback, we have taken it to heart. We've implemented some things on our end to ensure this break down doesn't happen again!
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    Benjamin K
    Medford, OR
    Posted on December 17th, 2025 07:22 PM
    Team Case took a difficult financial situation and had a great and unique product to solve the issue. We were able to close and help the client purchase their first home. They did a wonderful job.
    Reply from Guild Mortgage - Heather Case
    December 29th, 2025 02:29 PM
    I'm pleased to hear that we could find a solution to navigate the financial challenge, Benjamin. Providing options that cater to unique situations is always a priority for me. It's gratifying to know that everything came together smoothly and...
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    Jamye N
    Posted on December 17th, 2025 03:19 PM
    Guild Mortgage - Heather Case has received a review with 5 star rating from Jamye N
    Reply from Owner
    May 20th, 2026 06:59 PM
    Thank you for taking the time to leave us a review! It was a pleasure working with you! :)
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    About
    Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
    View All
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    Memberships
    • Rogue Valley Association of Realtors
    • Medford Chamber of Commerce
    • Southern Oregon Emerging Leaders
    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Awards
    Guild Mortgage Pre...
    Disclaimer
    I am authorized to do business in the states of Arizona, California, Idaho, Oregon and Washington. AZ BK#0018883; AZ BKBR# BK-BR-20; AZ LO Lic.# LO-201579; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; NMLS ID: 1452909; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.