

Gwen Washington - First Federal Bank of Kansa...
Community Mortgage Loan Advisor and Educator

Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together.
Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and... Show More
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Knowledge and communication.
Reply from Gwen Washington
April 1st, 2026 03:10 PM
I'm glad to hear that you found my knowledge and communication helpful. Thank you for sharing your feedback. If you have any other questions or need assistance, please feel free to reach out.
Working with Gwen was an absolute pleasure. She worked diligently, promptly answering all of my questions and addressing any issues that arose during the sale. Her professionalism, knowledge, dedication, patience, and passion were evident throughout...
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Reply from Gwen Washington
April 1st, 2026 01:28 PM
Caroline, I appreciate your thoughtful feedback. It was my pleasure to assist you throughout the process. I'm glad to hear that you felt supported and that your questions were addressed promptly. If there is anything further you need, please...
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Miss Washington went above and beyond for me and I truly do appreciate that.
Reply from Gwen Washington
January 19th, 2026 07:59 PM
Ashlei, I'm grateful for your kind words. Going above and beyond to assist is something I strive for with each of my clients. If there's anything else I can help you with in the future, please feel free to let me know.
Gwen was helpful in every sense! Thanks to her I was able to close my loan on time, despite it being the holidays and slow season for them
Reply from Gwen Washington - First Federal Ban...
December 31st, 2025 02:09 PM
I'm pleased to hear that I could assist you in closing your loan on time, even during the busy holiday season. It's important to me that I provide reliable support whenever it's needed. If there's anything more I can do for you, please don't...
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Gwen was awesome to work with!!
Reply from Gwen Washington
December 25th, 2025 04:24 PM
I'm glad to hear that your experience working with me was positive. If you ever need assistance in the future, please don't hesitate to reach out.
Communication and accountability
I recently had the pleasure of working with Gwen Washington on a transaction for my client, Lauren Leslie, and she provided outstanding service from start to finish. Gwen was extremely responsive, always quick to return calls and emails, and...
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Reply from Gwen Washington
November 10th, 2025 03:42 PM
Tina, thank you for sharing your positive experience. I'm pleased to hear that my support was valuable in helping Lauren with her transaction. Working collaboratively to find solutions like securing grants is something I’m committed to, so...
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Gwen Washington was very patient and professional also went up beyond for me
Reply from Gwen Washington
September 23rd, 2025 03:26 PM
I appreciate your kind words, Fonda. I'm glad that my approach was beneficial for you, and it means a lot to know you felt supported. If there's anything else you'd like assistance with, please feel free to get in touch.
Gwen is a very resourceful lender, she is knowledgable and continues to educate herself so she's able to assit the clients.
Reply from Gwen Washington
September 14th, 2025 05:01 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Gwen answered all of our questions and helped Gordon get into a home.
Reply from Gwen Washington
September 13th, 2025 02:54 PM
I'm pleased to know that I was able to assist with all your questions and help Gordon in the process. Thank you for sharing your experience, and if there's anything more I can do for you in the future, don't hesitate to reach out.
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About
Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together.
Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and families save for the future has been in our DNA for over a century.
We don’t have an owner or any stockholders. All profits are re-invested into making home loans and building reserves for the future. Our no-nonsense approach to banking has helped us become one of the largest mutually owned banks in the Midwest, with more than $700 million in assets and over 25,000 customers across Kansas City.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Mortgage Refinance
Medical Professional Mortgages
ITIN Mortgage Loans
Specialities
Homebuyer Education
First Time Homebuyers
MHDC Certified
Member of NAMMBA
Down Payment Assistance
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Memberships
- NMLS
- NNAMB
- MBA of Kansas City
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #775956
Achievements
- MHDC Certified
Hobbies
- Dogs
- Writing
- Movies
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