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Gwen Washington - First Federal Bank of Kansas City - Community Mortgage Loan Advisor and Educator in Kansas City, KS

Gwen Washington - First Federal Bank of Kansa...

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Community Mortgage Loan Advisor and Educator

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Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together. Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and... Show More
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Reviews from Web
  • Encompass
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    Keionna H
    Kansas City, MO
    Posted on March 27th, 2026 03:10 PM
    Knowledge and communication.
    Reply from Gwen Washington
    April 1st, 2026 03:10 PM
    I'm glad to hear that you found my knowledge and communication helpful. Thank you for sharing your feedback. If you have any other questions or need assistance, please feel free to reach out.
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    Caroline B
    Kansas City, Missouri
    Posted on March 27th, 2026 01:27 PM
    Working with Gwen was an absolute pleasure. She worked diligently, promptly answering all of my questions and addressing any issues that arose during the sale. Her professionalism, knowledge, dedication, patience, and passion were evident throughout...
    read more
    Reply from Gwen Washington
    April 1st, 2026 01:28 PM
    Caroline, I appreciate your thoughtful feedback. It was my pleasure to assist you throughout the process. I'm glad to hear that you felt supported and that your questions were addressed promptly. If there is anything further you need, please...
    read more
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    Ashlei R
    Independence, MO
    Posted on January 13th, 2026 12:26 PM
    Miss Washington went above and beyond for me and I truly do appreciate that.
    Reply from Gwen Washington
    January 19th, 2026 07:59 PM
    Ashlei, I'm grateful for your kind words. Going above and beyond to assist is something I strive for with each of my clients. If there's anything else I can help you with in the future, please feel free to let me know.
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    Alfredo R
    Holden, MO
    Posted on December 26th, 2025 02:08 PM
    Gwen was helpful in every sense! Thanks to her I was able to close my loan on time, despite it being the holidays and slow season for them
    Reply from Gwen Washington - First Federal Ban...
    December 31st, 2025 02:09 PM
    I'm pleased to hear that I could assist you in closing your loan on time, even during the busy holiday season. It's important to me that I provide reliable support whenever it's needed. If there's anything more I can do for you, please don't...
    read more
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    Alfredo S R
    Holden, MO
    Posted on December 20th, 2025 04:23 PM
    Gwen was awesome to work with!!
    Reply from Gwen Washington
    December 25th, 2025 04:24 PM
    I'm glad to hear that your experience working with me was positive. If you ever need assistance in the future, please don't hesitate to reach out.
  • Encompass
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    Eboni S
    Kansas City, MO
    Posted on November 24th, 2025 05:18 PM
    Communication and accountability
  • Encompass
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    Tina F
    Kansas City, MO
    Posted on November 4th, 2025 06:41 PM
    I recently had the pleasure of working with Gwen Washington on a transaction for my client, Lauren Leslie, and she provided outstanding service from start to finish. Gwen was extremely responsive, always quick to return calls and emails, and...
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    Reply from Gwen Washington
    November 10th, 2025 03:42 PM
    Tina, thank you for sharing your positive experience. I'm pleased to hear that my support was valuable in helping Lauren with her transaction. Working collaboratively to find solutions like securing grants is something I’m committed to, so...
    read more
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    Fonda L
    Kansas City, MO
    Posted on September 18th, 2025 03:25 PM
    Gwen Washington was very patient and professional also went up beyond for me
    Reply from Gwen Washington
    September 23rd, 2025 03:26 PM
    I appreciate your kind words, Fonda. I'm glad that my approach was beneficial for you, and it means a lot to know you felt supported. If there's anything else you'd like assistance with, please feel free to get in touch.
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    Tiara A
    Kansas City, MO
    Posted on September 9th, 2025 05:00 PM
    Gwen is a very resourceful lender, she is knowledgable and continues to educate herself so she's able to assit the clients.
    Reply from Gwen Washington
    September 14th, 2025 05:01 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
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    Dawn S
    Kansas City, MO
    Posted on September 8th, 2025 02:53 PM
    Gwen answered all of our questions and helped Gordon get into a home.
    Reply from Gwen Washington
    September 13th, 2025 02:54 PM
    I'm pleased to know that I was able to assist with all your questions and help Gordon in the process. Thank you for sharing your experience, and if there's anything more I can do for you in the future, don't hesitate to reach out.
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    About
    Our purpose is bigger than profit. It’s about giving back to the people and communities we serve. So we can all prosper together. Our mission is simple - help people build a better financial future. As a mutual bank, helping individuals and families save for the future has been in our DNA for over a century. We don’t have an owner or any stockholders. All profits are re-invested into making home loans and building reserves for the future. Our no-nonsense approach to banking has helped us become one of the largest mutually owned banks in the Midwest, with more than $700 million in assets and over 25,000 customers across Kansas City.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Mortgage Refinance
    Medical Professional Mortgages
    ITIN Mortgage Loans
    Specialities
    Homebuyer Education
    First Time Homebuyers
    MHDC Certified
    Member of NAMMBA
    Down Payment Assistance
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    Memberships
    • NMLS
    • NNAMB
    • MBA of Kansas City
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    Addresses and Serving Areas

    Year Started

    2015

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS #775956
    Achievements
    • MHDC Certified
    Hobbies
    • Dogs
    • Writing
    • Movies
    • View All