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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen Swain has received a review with 5 star rating from Alondra Crane
Gwen Swain has received a review with 5 star rating from - Bojastka
Gwen Swain has received a review with 5 star rating from Anne Anderson
Gwen’s team was amazing. Gwen and Brian both worked tirelessly ensuring that we had everything we needed during the buying and selling process. Didn’t matter what day or time, they were extremely responsive. Highly recommend them!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Frank! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were amazing through our entire loan process. We were so pleased to see Gwen at our signing, and up to the last minute she was checking on paper work to make sure everything with our loan was absolutely for our benefit. Brian...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Kat! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen was amazing & helpful. We will recommend her to all our friends.
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your kind feedback, Ryan! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Working with Gwen and her team was exceptional. It was my first time home buying, they made it so easy. They answered any questions I had in a very prompt manner. Rich was extremely helpful. I was expecting this process to be confusing and...
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Reply from Owner
March 10th, 2022 12:00 AM
Thank you for this review, Sleepydragon! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Alondra C
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Alondra. Stay in touch.
I worked directly with Kevin for a majority of the transaction and he was super detailed and thorough. He answered our many questions and was always willing to help. When we had urgent requests after hours and on weekends Gwen was so quick...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Stephen! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
GREAT SERVICE AND THE TEAM WAS EFFICIENT AND PROFFESIONAL.
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Ladonia! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
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Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends