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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen and her team are the best! They are knowledgeable, thorough, friendly and trustworthy. It's always a great experience working with them. Gwen will always be my number one choice in the mortgage industry.
Reply from Gwen Swain
July 3rd, 2025 10:27 PM
I'm thrilled to hear about your positive experience, Adriana. It was a pleasure working with you, and I am grateful for your trust and kind words. Thank you for choosing Waterstone Mortgage and for making us your number one choice.
Helpful communication
Reply from Gwen Swain
June 25th, 2025 01:24 PM
I'm glad to hear that you found the communication helpful during your experience with Waterstone Mortgage. Your feedback is appreciated, and I'm here to assist you with any further questions or needs you may have.
Great communication and very informative for the next steps of each process.
Reply from Gwen Swain at Waterstone Mortgage N...
June 4th, 2025 06:55 PM
I'm thrilled to hear that you found the communication clear and informative throughout the process. It was a pleasure assisting you, and I'm glad I could help guide you through each step. Thank you for your kind words and for choosing Waterstone...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Nicholas M
Reply from Owner
June 4th, 2025 06:56 PM
I'm thrilled to hear that you had a positive experience, Nicholas. It was a pleasure assisting you with your mortgage needs. Thank you for your excellent rating and for choosing Waterstone Mortgage.
You guys worked very hard to get my deal done Always available for questions with answers ready Very knowledgeable and helpful
Reply from Gwen Swain at Waterstone Mortgage N...
June 4th, 2025 07:00 PM
I'm thrilled to hear that you had a good experience. It was my pleasure to work with you, and I'm glad we could address all your questions effectively. Thank you for your kind words and the wonderful rating. Let us know if you ever need anything...
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Worked around my schedule
Reply from Gwen Swain
May 29th, 2025 04:27 AM
I'm glad I could accommodate your schedule, Hayden. Your convenience is important to me at Waterstone Mortgage. If there's anything more I can assist you with, please feel free to reach out.
Great service and really kind team
Reply from Gwen Swain
May 25th, 2025 02:05 PM
I'm thrilled to hear that you had a great experience with our service, Nicholas. It was a pleasure working with you, and I appreciate your kind words about our team. If there's anything more we can do for you, please don't hesitate to reach...
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I had the pleasure of working with Gwen and Sam recently. Gwen and her team were outstanding and really went the extra mile to help me with. I highly recommend her services.
Reply from Owner
January 8th, 2026 11:24 AM
You were apleasure to work with, Lucas! We are happy that you're happy. If you ever need anything else or know someone we can help, please let us know! Take care 🙂
Gwen and her team went above and beyond to make sure we met our closing date, even with a few set backs! Her and her team were very helpful in answering my questions and guiding me through the process!
Reply from Gwen Swain at Waterstone Mortgage N...
June 4th, 2025 06:57 PM
I'm so happy to hear that we could assist you effectively, even with the setbacks. It was a pleasure guiding you through the process and ensuring we met your closing date. Thank you for your kind words and trust in our team. We look forward...
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Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Hannah H
Reply from Owner
June 4th, 2025 06:56 PM
I'm thrilled to hear that your experience was positive. It was a pleasure assisting you with your mortgage needs, and I appreciate your trust in me and Waterstone Mortgage. If you have any further questions or need assistance in the future,...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends