Ginny Francum
Sr. Mortgage Advisor
Buying a home is a significant step and understanding the loan process reduces anxiety. My strength is communicating the details.
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Ginny is absolutely amazing. She is always available to assist and provide whatever information is needed, usually at the drop of a hat. While I don't want to have to purchase a new home for quite a while, I do hope that whenever I do I get...
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Reply from Ginny Phillips
July 25th, 2024 01:29 PM
Mark! Thank you so much for the amazing review. We loved working with you and hope you enjoy your home for many years to come. Remember that we will be monitoring your file for refinance opportunities. You'll be hearing from us!!! G
Ginny and her team stayed in frequent touch with me throughout the process, were patient with me when I was slow getting information to them due to other commitments and distractions, and were thorough in explaining what was happening during...
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Reply from Ginny Phillips
July 24th, 2024 04:15 PM
Thank you so much for the review....we truly appreciate you providing your feedback. Remember not to be a stranger - we will reach out when rates begin to come down and come up with a strategy for refinancing. :)
Ginny is so responsive, kind, knowledgeable, and thorough! She made the process easy for me and kept me informed every step of the way. This is my second time working with her; once to buy my home and then to refinance. If you're looking for...
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Reply from Ginny Phillips
July 22nd, 2024 03:36 PM
Tina! Thanks so much for the great review. You rock. G
As painless as getting a mortgage can be!
Reply from Ginny Phillips
July 19th, 2024 01:10 PM
Thanks so much for the review!! So glad to hear you felt the process was painless! Don't be a stranger now that your loan has closed - we will reach out as soon as rates begin to drop to discuss refinancing!
Some confusion over "cleared to close" and "cleared to lend," (in regard to the shed that had to be inspected for termites that made us unable to close that day), but otherwise a great experience. I found your staff very helpful and willing...
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Reply from Ginny Phillips
July 19th, 2024 01:11 PM
Thanks so much for your feedback. We will make sure to be clearer on these terms moving forward. G
I honestly loved the patience with us being overseas, especially with an extreme time difference and having a ton of questions. We were immediately blown away with the initial presentations and the following payment breakouts. The app helped...
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Reply from Ginny Phillips
July 17th, 2024 07:01 PM
Deirdre! Thank you so much for the referral. We appreciated how responsive you were to each request. Keep in mind that you will begin to get a ton of refi solicitations - we will watch the market and let you know when the perfect time to refinance...
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The process was very convenient, and the team was responsive to my questions. Very good experience overall.
Reply from Ginny Phillips
July 22nd, 2024 03:36 PM
Thanks Dillon!
everything was great
Reply from Ginny Phillips
July 15th, 2024 07:29 PM
Fantastic! Please do not hesitate to reach out with any questions....we will also let you know the best time to refi!!
Ginny thoroughly explained to us what our options were for our first home purchase and answered all of our questions throughout the process. 10/10!
Reply from Ginny Phillips
July 12th, 2024 07:10 PM
Thanks so much Tim! We loved working with you...and will reach out when it's time to refinance!!
The entire team was professional, nice, and kept us comprised of the entire process. They also educated us along the way as this was our first existing build purchase. The process was smooth and transparent and I am glad to have selected Atlantic...
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Reply from Ginny Phillips
July 8th, 2024 03:04 PM
Thanks so much for this amazing review, Joclyn. We enjoyed working with you as well. Enjoy your new home. We will be in touch about the perfect time to refinance! G
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About
Buying a home is a significant step and understanding the loan process reduces anxiety. My strength is communicating the details.
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Mortgage Loan Officer
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- NMLS# 447959
- Licensed in NC & VA
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© 2024 Atlantic Bay Mortgage Group
Loan programs may change at any time with or without notice. Information deemed reliable but not guaranteed. All loans subject to income verification, credit approval and property appraisal. Not a commitment to lend. Atlantic Bay Mortgage Group, L.L.C. NMLS #72043 (nmlsconsumeraccess.org) is an Equal Housing Lender. Located at 600 Lynnhaven Parkway Suite 100 Virginia Beach, VA 23452.