New American Funding - Gina Johnson

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.69

Sr. Loan Officer

New American Funding - Dallas, TX

4.69

(12)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage-loans/ginajohnson

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4.69

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4.69

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Gina was great to work with. Great communication and helpful along the way.

Thank you

Reply from Gina Johnson

May 11th, 2026 07:07 PM

Luke, I appreciate your note of thanks. If there's anything else I can do for you, please feel free to reach out.

Great customer service

Reply from Gina Johnson

April 20th, 2026 06:34 PM

Deborah, thank you for your kind words. I'm pleased to hear that you had a positive experience with my customer service. If there's anything more I can assist you with, please feel free to let me know.

The whole home buying process is stressful and confusing. I am not blaming Naf team they tried to keep calm and help me through it, but I want to give up many times.

Reply from Gina Johnson

February 12th, 2026 03:15 PM

Cody, I understand that the homebuying process can be quite overwhelming and complex. I'm glad to hear that the team and I could provide some support during this stressful time. If there's anything more I can do or clarify to make things easier...

Gina knocked it out of the park for us, we were approved and then closed on a house within like 25 days. She was on top of things the entire time and really helped the process go as smoothly as possible from start to finish. She did a fantastic...

Reply from Gina Johnson

February 9th, 2026 05:20 PM

Thomas, I'm glad to know that everything came together so effectively for you. I aimed to make the entire homebuying process smooth and straightforward, and I'm pleased it worked out swiftly for your needs. Your appreciation means a lot to...

Gina was very attentive and easy to contact. Since this was my first purchase, she helped me to understand the process.

Reply from Gina Johnson

January 21st, 2026 06:47 PM

Nina, it's wonderful to know you felt supported during your first purchase. I aimed to make the process clear and accessible, and I'm happy that my efforts made a difference for you. Should you have any more questions or need assistance in...

Process costed more money than necessary due to delays on your end. Company took soo long to process loan and even on closing day , I didn't get keys to house and had to go out of my way bc you sent paperwork 4 minutes after necessary time...

Reply from Gina Johnson

January 19th, 2026 02:59 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Mrs. Gina was nothing short of amazing with her communication and customer service. She walked me through the process and ensured everything she promised occurred. I had doubtful moments (not due to NAF, but the home I was buying), and she...

Reply from Gina Johnson

January 12th, 2026 04:24 PM

I'm genuinely pleased to hear about your experience, Paris. It was my goal to ensure you felt supported and well-informed throughout the entire process. Navigating homeownership can indeed come with its challenges, and I'm glad I could be there...

Gina was such a huge help! Great experience overall!

Reply from Gina Johnson

November 13th, 2025 03:47 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

She explained everything clearly. Made me feel like ownership was not impossible. Without her I would of never went through with purchasing a home.

Reply from Gina Johnson

October 20th, 2025 06:00 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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FHA Home Loan

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