Gene Robertson
Loan Consultant
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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We submitted documents electronically that had to be repeatedly sent over more than once. We were asked to review documents electronically, and on more than one occasion the information on the documents was incorrect. As a first-time homebuyer,...
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Very quick and was very responsive
Reply from Gene Robertson
November 25th, 2025 05:49 PM
Thanks Jared! I appreciate the opportunity to help with your home purchase and cheers to making many memories in your new home!
Easy to reach, and made the entire process as smooth as possible!
Reply from Gene Robertson
November 25th, 2025 05:49 PM
Thanks for letting my team help with your new home purchase! Cheers to making great memories in your new home! Go Tigers!
Good communication. Would suggest that you quit sending out so much paper. You sent two copies of the paperwork at least three times and none of them were accurate. I would send one copy at the beginning and then stop. Waste of paper, time...
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Gene made my experience amazing! He was such a good supportive helpful hand throughout this experience. Would use gene every time!
Reply from Gene Robertson
November 25th, 2025 05:49 PM
Thanks Leeds, I was some awesome working with you!
Very easy to work with. Was available to assist with any questions about the documentations or why it was needed. Has a great team that made the whole process very relaxing and easy to complete. I would absolutely recommend Gene and his team...
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The constant communication from Gene and his team, assistance, and availability they provided if I had any questions. I was never left wondering where I was throughout the whole process. Truly a great and appreciated experience.
Very helpful! He worked with me on everything to make my closing as fast and easy as possible!
Great services, amigable, professional.
Gene made every step of this process effortless for me, the buyer! His communication and knowledge made this in depth and complicated process easy and fast. Gene's dedication to communication and friendship post closing assures me that I will...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
VA Loans, DAP Loans, FHA Loans, First time homebuyers
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Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing