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Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
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Gene Cooney, Ruoff Mortgage

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VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

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Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
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    Janiece C N
    SCOTTSBURG, IN
    Posted on May 19th, 2024 10:22 PM
    Gene was very knowledgeable and informative
    Reply from Gene Cooney
    July 22nd, 2024 06:13 PM
    Thank you again!!!
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    Claire E D
    Greensburg, IN
    Posted on May 9th, 2024 03:05 PM
    Gene was very accommodating throughout the home loan process! We changed our loan type a few times, and called him nothing shy of 100 times and he was always happy to help! I'd recommend him to any future homebuyer!
    Reply from Gene Cooney
    May 9th, 2024 03:14 PM
    Thank you for the kind words and it was my absolute pleasure working with you and your family!!! If you ever need anything, please don't hesitate to reach out to me!! Congratulations on your upcoming wedding!!!!
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    Carlee A P
    Westport, IN
    Posted on April 20th, 2024 07:02 PM
    I’ve known Gene for a very long time and when I knew he was someone I could use for buying a house, I took advantage of it. Great guy with an even better work ethic!
    Reply from Gene Cooney
    April 22nd, 2024 04:07 PM
    It was truly my pleasure!!! I AM SO PROUD OF YOU!!! From coaching you in travel softball when you were younger and watching you become a strong, independent women, YOUR work ethic has you buying a home at the age of 22, WOW!!! Well Done!!!...
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    Dustin J A
    Medora, IN
    Posted on April 18th, 2024 04:00 PM
    Gene Cooney was super nice and went the extra steps to help. It would have been a little easier if we would have not have difficulties sending electronic documents. That’s on my end.
    Reply from Gene Cooney
    May 1st, 2024 02:02 PM
    Thank you for your positive review, Dustin. We're thrilled to hear that Gene was able to provide you with excellent service. We understand the difficulties you faced with sending electronic documents and we appreciate your patience. At Ruoff...
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    M
    Matthew H
    Seymour, IN
    Posted on April 1st, 2024 02:56 PM
    Gene went above and beyond to help us get our new house. He has been excellent! We would recommend him to anyone!
    Reply from Gene Cooney
    April 1st, 2024 03:06 PM
    Thank you for filling out the survey and the kind words!! It was my absolute pleasure to work with your family throughout this process and want to say thank you for allowing me to be a part of this. Congratulations on your BRAND NEW HOME and...
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    Michael A F
    Westport, IN
    Posted on March 18th, 2024 05:52 PM
    Up front with all information. Pleasant experience
    Reply from Gene Cooney
    May 1st, 2024 02:03 PM
    Thank you for your stellar rating, Michael. I am thrilled to hear your experience was a pleasant one. I I pride myself on being up front and transparent with all information. Your feedback is appreciated and will be shared with the team. Thank...
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  • Encompass
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    Rakesh K
    Batesville, IN
    Posted on March 11th, 2024 03:29 PM
    Gene is very knowledgeable in his area and he communicates things very well, always ready share the knowledge.. Also he made the process simple by acting proactively.
    Reply from Gene Cooney
    March 11th, 2024 03:51 PM
    Thank you for your generous feedback, Rakesh. I am so happy to hear that you had a positive experience. At Ruoff Mortgage, we take pride in providing knowledgeable and proactive servicing!! Your satisfaction is our top priority, and your review...
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    Cody W W
    Greensburg, IN
    Posted on March 3rd, 2024 08:08 PM
    He was super helpful and make sure I got everything done on time to make sure I understood everything so I made it simple to get everything done
    Reply from Gene Cooney
    May 1st, 2024 02:05 PM
    Thank you for your generous rating, Cody! I am so happy that I was able to assist you effectively, ensuring that you understood everything and that everything was done on time. I hope to continue providing you with excellent service in the...
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    Mikayla P
    GREENSBURG, IN
    Posted on March 3rd, 2024 12:05 AM
    It was great!
    Reply from Gene Cooney
    May 1st, 2024 02:06 PM
    I am thrilled to hear that you had a great experience , Mikayla! Thank you so much for the 5-star rating! I appreciate your feedback and will continue to strive for excellence in my services.
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    Richard W
    Posted on February 27th, 2024 04:40 PM
    This is the second home I have bought thru ruoff and both times were beyond expectations gene knows what he is doing and makes the whole process easy and stress free
    Reply from Owner
    May 1st, 2024 02:15 PM
    Thank you for taking the time to rate me. It's fantastic to hear that you're pleased with the service provided, as reflected in your perfect 5.00-star rating. I deeply appreciate your feedback, Richard, and I look forward to continuing to serve...
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    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
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    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
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    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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