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Gene Cooney, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 102 East 10th Street, Greensburg, Indiana, 47240
Telephone: +1-812-593-1693
Rating: 4.94

VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Ruoff Mortgage - Greensburg

4.94

(275)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 593-1693

Greensburg, IN

https://www.ruoff.com/GeneCooney

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(275)

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5 Star

97%

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2 Star

1 Star

Gene was great with communication. It didn't matter what day of the week, Gene was on it.

Reply from Gene Cooney

May 28th, 2026 07:12 PM

Alexander, I'm grateful for your positive feedback on my communication. I'm glad to know that I could be there for you whenever needed, regardless of the day. Thank you for your kind words. Enjoy your new HOME!!!

Let me just start by giving Gene Cooney the best possible review known to all!This mortgage lender went above and beyond any expectations I had from previous lenders. He made himself accessible every time I had questions, and there were many,...

Reply from Owner

May 28th, 2026 07:13 PM

Diana, I'm grateful for your kind words and glad to hear I could exceed your expectations. It's great to know that my accessibility and quick responses made a difference during your mortgage process. Thank you for choosing me to assist you...

It was a good experience overall. There were a lot of steps involved in closing which I understand. The amount of supporting documents was overwhelming at times. I happened to to have my naturalization paper at the time of request. Had I misplaced...

experience ever, satisfied with how timely everything was! Thank you, Gene

Reply from Gene Cooney

October 31st, 2025 06:46 PM

It's wonderful to hear that you were satisfied with the timeliness of the process, Diana. I aim to ensure that everything runs smoothly for my clients. If there's anything else you need or any questions arise, I'm here to help.

Easy to work

Very efficient process. Knowledgeable agent helped.

Reply from Gene Cooney

October 24th, 2025 03:18 PM

I appreciate you sharing your experience, Barbara. It's great to know that the process was efficient for you and that my knowledge was helpful. If you have any more questions or need assistance in the future, feel free to reach out.

Gene went above and beyond to assist me during this time. What he didn't know intil closing is that he was helping a mom of 2 get out of a DV situation. He got everything taken care of quickly. Now I am safe in my home with my 2 daughettos....

Reply from Gene Cooney

October 6th, 2025 06:17 PM

Thank you so much for the kind words and review!!! It was my absolute pleasure working with you and so happy to get this done quickly to get you out of a bad situation and into your very own home!! You should be very proud of yourself and the...

Everything was explained very clearly and Gene was very easy to work with!

Reply from Gene Cooney

October 6th, 2025 06:18 PM

Thank you for the kind words and review!! Congratulations on your new home and if you ever need anything, please reach out!!!

Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Kayla H

Reply from Owner

October 6th, 2025 06:18 PM

We appreciate your stellar rating, Kayla. Thank you for choosing Ruoff Mortgage.

We were first time home buyers and had absolutely no idea what we were doing! Gene Cooney with Ruoff was execel with explaining every detail and making sure we understood and knew what to expect!

Reply from Gene Cooney

October 6th, 2025 06:19 PM

Thank you for the kind words and review!!! It was my absolute pleasure working with you and please let me know if you have any questions in the future!!!

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About

Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

First Time Homebuyers

Down payment assistance