Top 5%
Gema Villicana
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Gema and her team are amazing! they made the transaction super easy!
Reply from Gema Villicana
December 2nd, 2025 04:58 PM
It's wonderful to hear about your positive experience, Vanessa. We are pleased we could make the transaction process easy for you. Thank you for sharing your feedback with us; we appreciate it.
Always quick to respond and kept all parties in the loop
Gema Villicana has received a review with 5 star rating from Esther M
Gemma made everything easy and helped with all of our questions
Great experience! She was always available to answer the client's questions.
Fast service and great customer service
Gema Villicana has received a review with 5 star rating from Jose A O T
I had a great experience with realtor, Nadia, I would recommend her to all my family members and friends. She made the process so much easier and able to understand all the paperwork that was involved with the process. The sellers realtor,...
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🙏 thank you Ihad great experience
From start to finsh Gema and her team were absoultley awesome!!!
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
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Positions
- WFG National Title Insurance Company - Escrow Branch ManagerMay 24th, 2023 - Current
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Primary Serving Area
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Pacific Standard Time (PST)
Hobbies
- Travel
- Reading a good book
- Dancing
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