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Frankie Jacques - Sr Loan Officer  in Powhatan, VA

Frankie Jacques

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Sr Loan Officer

Company Logo
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
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Reviews from Web
  • Zillow
    Z
    Zuser20150507163306566
    Petersburg, VA
    Posted on July 26th, 2017 12:00 AM
    As a first time homebuyer, the process was a bit intimidating in the beginning. However, my lender Frankie made me feel so at ease. He was such a big help from the very start. After our first convo, I knew I'd made a good decision. He helped...
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  • Zillow
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    Jbiereder
    Midlothian, VA
    Posted on March 21st, 2017 12:00 AM
    Frankie and his wife Debi were our loan officers for my wife and I's first home purchase. They were extremely helpful and patient with us both. We had a lot of questions as we were newly wed and looking for our first home, but they answered...
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  • Zillow
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    User1547741
    Chesterfield, VA
    Posted on February 10th, 2017 12:00 AM
    FRANKIE HELP ME FROM THE BEGGINING AND ALWAYS TELL ME YOU GO TO BE A HOMEONER JUST TAKE TIME I LIKE THE WAY HE RUN MY LOAN AND DEBI DO A FANTASTIC WORK TOO.
  • Zillow
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    Emmycwazie7
    Fredericksburg, VA
    Posted on January 3rd, 2017 12:00 AM
    Frankie was such a great person to work with! It was my first time buying a home so the whole process was new to me and he helped me through every step and was very willing to help me understand and explain every detail to me. He is very quick...
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  • Zillow
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    Melissa M
    Chesterfield, VA
    Posted on December 28th, 2016 12:00 AM
    There's nothing he could have done better. He was very informative on any changes that came up and always responded back to me within the hour (but 98% of the time he answers on first call) even took my calls after hours. Quickly had me approved...
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  • Zillow
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    Evelynloves2Travel
    Midlothian, VA
    Posted on March 7th, 2016 12:00 AM
    I highly recommend Frankie Jacques. I have closed on several investment properties and have never had this type of amazing customer service. His years of experience made the mortgage process very clear. Frankie Jacques is my mortgage person...
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  • Zillow
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    Erikh1965
    Chester, VA
    Posted on February 27th, 2016 12:00 AM
    Frankie was awesome through my whole home purchasing experience. As a first time home buyer I really didn't know where to start so I called the first mortgage broker Zillow posted. Lucky for me, that was Frankie. From that first phone call...
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  • Zillow
    K
    Kcj8907
    Richmond, VA
    Posted on February 22nd, 2016 12:00 AM
    Frankie is a perfect blend of professional ability with a personal touch. Throughout our entire mortgage process we never felt like we didn't know where things were and what we needed to do. Being our first home purchase, we had plenty of questions...
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  • Zillow
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    Jennmcanulty
    Ashland, VA
    Posted on February 22nd, 2016 12:00 AM
    Frankie was extremely knowledgeable and professional throughout the entire loan process. He kept us informed on everything that was going on and what steps to expect next. He was extremely dependable as well. If I ever contacted him, he was...
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  • Zillow
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    Vanhatcher1
    Midlothian, VA
    Posted on August 21st, 2015 12:00 AM
    Frankie is extremely thorough and will take the time to answer any and all of your questions and concerns.I highly recommend his expertise, arranging from refinance to retirement programs.
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    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
    View All
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    Addresses and Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 392923
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance