

Frankie Jacques
Sr Loan Officer

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
As a first time homebuyer, the process was a bit intimidating in the beginning. However, my lender Frankie made me feel so at ease. He was such a big help from the very start. After our first convo, I knew I'd made a good decision. He helped...
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Frankie and his wife Debi were our loan officers for my wife and I's first home purchase. They were extremely helpful and patient with us both. We had a lot of questions as we were newly wed and looking for our first home, but they answered...
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FRANKIE HELP ME FROM THE BEGGINING AND ALWAYS TELL ME YOU GO TO BE A HOMEONER JUST TAKE TIME I LIKE THE WAY HE RUN MY LOAN AND DEBI DO A FANTASTIC WORK TOO.
Frankie was such a great person to work with! It was my first time buying a home so the whole process was new to me and he helped me through every step and was very willing to help me understand and explain every detail to me. He is very quick...
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There's nothing he could have done better. He was very informative on any changes that came up and always responded back to me within the hour (but 98% of the time he answers on first call) even took my calls after hours. Quickly had me approved...
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I highly recommend Frankie Jacques. I have closed on several investment properties and have never had this type of amazing customer service. His years of experience made the mortgage process very clear. Frankie Jacques is my mortgage person...
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Frankie was awesome through my whole home purchasing experience. As a first time home buyer I really didn't know where to start so I called the first mortgage broker Zillow posted. Lucky for me, that was Frankie. From that first phone call...
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Frankie is a perfect blend of professional ability with a personal touch. Throughout our entire mortgage process we never felt like we didn't know where things were and what we needed to do. Being our first home purchase, we had plenty of questions...
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Frankie was extremely knowledgeable and professional throughout the entire loan process. He kept us informed on everything that was going on and what steps to expect next. He was extremely dependable as well. If I ever contacted him, he was...
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Frankie is extremely thorough and will take the time to answer any and all of your questions and concerns.I highly recommend his expertise, arranging from refinance to retirement programs.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 392923
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance