Frankie Jacques
Sr Loan Officer
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
There was not a time that I called Frankie that he did not pick up the phone or call me back within minutes. The whole process was painless and there were no surprises. He was able to expedite my closing because of his diligent and efficient...
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Reply from Owner
July 3rd, 2019 12:00 AM
Thank you so much for the review! We think Frankie is pretty awesome too!
I cannot say enough good things about these guys. As first time home buyers, my husband and I were overwhelmed with the whole process. Frankie was informative and insightful from beginning to end. Frankie was available any time of day that...
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Reply from Owner
July 3rd, 2019 12:00 AM
Thank you for taking the time to tell us about your experience. Please refer us to your friends and family!
Frankie and Debi were amazing! They were always in touch and made the process so seamless. I was amazed how fast we were approved and how quickly we were able to get our loan. We were very happy with them and would refer and use them again...
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Reply from Owner
July 3rd, 2019 12:00 AM
Thank you for the stellar review! We think Frankie and Debi are pretty awesome, too!
Frankie was absolutely wonderful and made the lending process seamless! He was very prompt with responding to my questions! Wonderful!! I would highly recommend him!
Reply from Owner
June 18th, 2019 12:00 AM
Thank you for taking the time to tell us about your experience. Please refer us to your friends and family!
Frankie amd Debi are the perfect team. From start to closing there was excellent communication. They have since helped a few of my friends start their home purchase/home refinancing. If you want the best customer service combined with a very...
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Reply from Owner
June 18th, 2019 12:00 AM
The Jacques are a wonderful team at ALCOVA and we are delighted to hear that they offered a great experience.
Good people helped out the whole way though. Kept me up to date with everything didn’t close on time but not their fault it was a wet winter and builder couldn’t finish in time but all the closing finished ahead of time
Our lender was amazing, got us both pre qualified with no issues, was with us every step of the way and right on top of things. we could not of asked for a better lender in our home buying experience.
A review doesn't do justice for what the Jacques' have done for my family. We came to them at the beginning of December after a horrible experience with another company and we were already under contract! Being self-employed, we anticipated...
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When you’re looking for a mortgage broker, choose no one other than Frankie Jacques! His excellent work ethic, non-stop energy, industry knowledge, and professionalism will come as a surprise to some but having known and worked with Frankie...
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We had a wonderful experience with Frankie through Alcova Mortgage. He was always very kind, knowledgeable and exemplified a five-star, top level of customer service that will definitely leave us sending numerous referrals as well as keep us...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 392923
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance