Experience Logo
Frankie Jacques's Cover Image
Frankie Jacques - Sr Loan Officer  in Powhatan, VA

Frankie Jacques

ClaimedPro

Sr Loan Officer

Company Logo
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
(Open Now)
Saturday
closed
Sunday
closed
Overall Ratings
4.98
(284)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    google
    B
    Becca S
    Posted on May 14th, 2025 03:04 AM
    We loved working with Tony and his team - Tony is very responsive and takes the time to explain complicated issues, and ease buyer concerns. He walked me through several scenarios while we were considering offers and even while going through...
    read more
  • 5.0
    google
    S
    Steven W J
    Posted on June 27th, 2024 06:26 PM
    Debi and Frankie Jacques supported me and communicated with me throughout my entire loan process. They were thorough in explaining what steps of the loan process I was at, and did so with overwhelming customer service. I was very pleased with...
    read more
  • 5.0
    Zillow
    S
    Silver I
    Richmond, VA
    Posted on December 22nd, 2023 12:00 AM
    I am not all that familiar with the Mortgage Loan process but Frankie explained the entire process and what my options were in way that I could understand. He is professional and at the same time approachable. I would recommend him anytime.
  • 5.0
    Encompass
    S
    Silver I
    North Chesterfield, VA
    Posted on December 18th, 2023 02:31 PM
    Frankie explained the entire process in a way that made it easy to understand. He was very communicative and kept me updated as things progressed. I would gladly recommend Frankie to my friends knowing that they would be in good hands.
  • 5.0
    Encompass
    R
    Robert M J
    Dunnsville, VA
    Posted on November 21st, 2023 01:57 AM
    You always returned phone calls very quickly. All our questions were answered and you guys never made us feel dumb for not knowing things. Respect was always given and that means a great deal to me.
  • 5.0
    Zillow
    J
    Jeremy D
    Mechanicsville, VA
    Posted on July 13th, 2023 12:00 AM
    I can't thank Frankie and Debbie enough for their knowledge and guidance. They were very responsive in the many different iterations of request I sent to them. I highly recommend.
  • 5.0
    write_review_unverified
    A
    Aryn S
    Posted on June 3rd, 2023 11:08 AM
    Frankie and Debi are so incredible! They made the process of buying our first home so smooth. We had so many questions throughout the whole process and they were quick to answer them! They are super responsive. You can tell they care about...
    read more
  • 5.0
    write_review_unverified
    R
    Ryan S
    Posted on April 25th, 2023 04:19 PM
    Frankie and Debi are the best! They both take great care of their customers.
  • 5.0
    Encompass
    A
    Amanda W S
    Midlothian, VA
    Posted on February 20th, 2023 03:20 AM
    Frankie and Debi were so helpful throughout this entire process. This was our first time doing this and they answered every questions we had and were very quick to respond. Everything was so smooth and easy for us! We couldn’t have asked for...
    read more
  • 5.0
    Zillow
    P
    Peter
    Richmond, VA
    Posted on February 7th, 2023 12:00 AM
    Frankie was extremely helpful and is incredibly knowledgeable about the home buying and loan process. He took his time to explain things to my wife and I and made it easier for us to understand! He is the best in the business and I will continue...
    read more
  • 10 of 285
    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
    View All
    190
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS ID# 392923
    Disclaimer
    ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011