Frankie Jacques
Sr Loan Officer
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Frankie and Debi were amazing to work with and made the process as simple and easy as possible. This was our first home and they made us feel very comfortable throughout the process and were always polite and respectful. They were always responsive...
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I've been through 4 house purchases/mortgages and 2 refis... some might think this makes me an old pro... nope... not even a little bit. In the past my ex-husband, who was a real estate agent, always dealt with the "mortgage stuff". I just...
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Frankie, Debi, and their entire team at Alcova were fantastic! I had filed for bankruptcy 3 years ago, and was worrying how that would affect the chances of buying a house for my family. My realtor suggested giving Frankie a call, and it was...
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Frankie and his team were amazing. This was the fifth home I have purchased and this was by far the smoothest closing I have had. Frankie and his team were so efficient and super responsive. It felt like I was the only customer they had because...
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Frankie and Debi Jacques were awesome to work with! They offered options, provided solutions, and guided us the whole way. When our deal started to go sideways, they fought for us by running numbers even though it was Friday evening into Saturday....
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Frankie helped my wife and I with the purchase of our first home. We couldn’t be happier with our experience with Frankie from start to finish. We basically just filled out the application and he took it from there. He updated us continuously...
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Alcova Mortgage was easy,fast,efficient, always available for questions. Frankie and Debi kept us informed on every step of the process. This is the 2nd time our family has worked with this team and will continue to do so in the future for...
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Reply from Owner
October 4th, 2019 12:00 AM
Thank you for taking the time to tell us about your experience. It was great working with you a second time!
We had an 80/20 home mortgage. We wanted to refinance to have only one mortgage with one monthly payment. We tried working with another lender, but they weren't really listening to us and and getting all the details, so in the end we were unable...
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Frankie, and his wife Debi were so extremely helpful and knowledgeable. I felt like the whole process went so easily and without any surprises. Frankie has his own check list of things he has learned in his time that he goes through and makes...
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This was our first time buying a home and It was made so easy for us! We were walked through every process and every detail was explained thoroughly!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 392923
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance