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Felicia Lau - Senior Loan officer in Plano, TX

Felicia Lau

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Senior Loan officer

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GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • write_review_unverified
    S
    Savi B
    Posted on February 28th, 2023 04:35 PM
    Felicia is such a fantastic person to work with; She is very transparent and communicate everything in a timely manner. She never hesitates to hop on a call and answer any question at any time. Even after the closing, she kept sending me reminders...
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    Reply from Felicia Lau
    April 11th, 2023 06:22 PM
    I had a great time working with you, and thanks for referring me to your friends and family. 😉
  • ManualUpload
    S
    Savindra B
    Kansas City, Kansas
    Posted on February 28th, 2023 04:28 PM
    Felicia is very transparent and communicate everything in a timely manner. She never hesitates to hop on the call and answer any question at any time. Even after the closing she kept sending reminders of the tasks I need to complete as homeowner....
    read more
    Reply from Felicia Lau
    April 11th, 2023 06:23 PM
    Thank you Savindra for the great review! Hope you enjoy your beautiful new home. : )
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    Wing K W
    Frisco, TX
    Posted on February 26th, 2023 03:15 PM
    Felicia on top of everything, I had to worry about nothing
    Reply from Felicia Lau
    April 11th, 2023 06:25 PM
    Thanks for your trust and support! It was fun working with you again. 😊
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    Lisa M
    Posted on February 10th, 2023 04:08 PM
    Felicia was introduced to me from another fabulous Realtor partner. Felicia was able to get my client closed when 2 others said they could then both right before closing said they couldn't! This woman did not give up got my 1st time home buyer...
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    Reply from Felicia Lau
    April 11th, 2023 06:28 PM
    Thanks for letting me to close your loan, so happy for you and your clients too! I can't wait to do business with you again soon!
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    M
    Mei C
    Posted on February 2nd, 2023 03:05 AM
    我們原本的貸款公司無法順利完成,但遇見了Felicia,她幫我們成功貸款出來。 無論任何問題,Felicia都很靈活貫通,積極和盡責,把難題一一完滿解決。 她非常卓越,效力高,資料資訊齊全之餘,還講解得很明確,清晰。 對我們的貸款過程非常上心,面面俱全很有交代,她對工作的態度非常熱誠與認真。 給她點讚,棒棒的!
    Reply from Felicia Lau
    April 11th, 2023 06:39 PM
    谢谢您的支持和信任!也非常高兴贷款能够顺利完成!恭喜哦!😊
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    J
    Jason B K Y
    Frisco, TX
    Posted on December 20th, 2022 05:30 AM
    Very responsive, paying attention to details, knowledgeable and super friendly communication
    Reply from Felicia Lau
    April 11th, 2023 06:35 PM
    So happy for you and your family who found a beautiful new home. Congratulations again!
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    K
    Kam Y C
    Frisco, TX
    Posted on December 13th, 2022 06:06 PM
    Felicia was amazing throughout the whole process. She was always on top of everything and kept us informed step by step. Everything went smoothly and timely. She went above and beyond!
    Reply from Felicia Lau
    April 11th, 2023 06:36 PM
    Thanks for trusting me in the whole process, I have a good time working with you all! : )
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    Chathurika W
    Wichita, KS
    Posted on December 7th, 2022 01:09 AM
    Felicia was the best loan officer we have ever met in our lives. We probably wouldn't have been able to get the loan if it wasn't for her. She worked around the clock, somedays I am only available after 10 pm and she would reply to my questions...
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    Reply from Felicia Lau
    August 24th, 2023 03:44 PM
    Thank you so much, Chathurika, for your kind words about my work at General Mortgage Capital. It was a pleasure helping you and your family with your loan, and I am so happy to hear that you had a positive experience. I am here to assist you...
    read more
  • Encompass
    D
    Dehong W
    Wichita, KS
    Posted on November 14th, 2022 02:15 PM
    用你非常专业的知识为我们提供了优质的服务,非常感谢🙏
    Reply from Felicia Lau
    August 29th, 2023 05:30 PM
    非常感谢您的 review 和您对本公司的服务感到满意。我会继续努力,再次表示感谢您的支持和认可。🥰
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    H
    Hao H
    Wichita, KS
    Posted on November 12th, 2022 04:28 PM
    态度和蔼 专业知识丰富 服务周到
    Reply from Felicia Lau
    August 29th, 2023 05:35 PM
    Hao, 非常高兴知道您对我的服务态度和专业知识表示满意。感谢您给我5星的评价,期待在未来的日子里继续为你服务。😊
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    About
    GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan. We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Qualified Mortgage Pre-Approvals
    Non-QM
    Specialities
    Residential Mortgage Loan
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    Positions
    • General Mortgage Capital Corporation - Laon Officer
      Mar 21st, 2019 - Current
    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Kansas
    • Missouri
    • View All
    Disclaimer
    ©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.