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Felicia Lau - Senior Loan officer in Plano, TX

Felicia Lau

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Senior Loan officer

Company Logo
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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Range
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5 Star
98%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    X
    Xianyi L
    Houston, TX
    Posted on June 27th, 2023 03:26 PM
    Felicia is always 10/10!! She is patient, detail oriented, trustworthy and professional. She always make sure we understand everything and willing to explain details with us. It was a great experience and I would 100% shout out to everyone...
    read more
    Reply from Felicia Lau
    August 24th, 2023 03:40 PM
    Thank you so much! I am so glad to hear that I was able to make your experience a great one. It is always my goal to make sure that my clients understand all the details and feel taken care of. It's my pleasure to help you with your mortgage...
    read more
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    Gang W
    Wichita, KS
    Posted on June 24th, 2023 12:52 PM
    very Nice ,very professional, fast problem solving!
    Reply from Felicia Lau
    July 29th, 2023 02:16 PM
    Thanks for your review! So happy we close on time and the loan process is easy for you.
  • Encompass
    M
    Mark J J
    Papillion, NE
    Posted on June 20th, 2023 02:12 PM
    Felicia was extremely helpful and communicative with us and my family! She was very willing to go above and beyond to help us get the best deal possible and make sure we understood everything. I had a great experience with her and would be...
    read more
    Reply from Felicia Lau
    June 20th, 2023 07:28 PM
    Thank you Mark for your support! I wish you and your wife all the best on you guys new job and new home. How exciting for the big change in life! Congratulations again! 🥳👏
  • Encompass
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    Nancy C S
    Wichita, KS
    Posted on June 2nd, 2023 11:32 AM
    Finding honesty, and integrity, along with a friendly upbeat positive attitude isn't easy. Insert Felicia Lao. A diamond in the rough. Will worked hard to get me a amazing rate along with a loan that will benefit me for the long haul and SAVED...
    read more
    Reply from Felicia Lau
    August 24th, 2023 03:41 PM
    Nancy, thank you for your kind words! I'm very pleased to hear that I could provide you with an amazing rate and loan that will benefit you for the long haul. I'm also grateful to hear that you had a great experience and would recommend me...
    read more
  • Encompass
    R
    Ruqi C
    Manhattan, KS
    Posted on May 28th, 2023 11:05 AM
    Professional, nice and great.
    Reply from Felicia Lau
    August 24th, 2023 03:41 PM
    Thank you so much, Ruqi! I'm so glad you had an enjoyable experience with General Mortgage Capital. I'm so proud to be a part of such a great team. Thanks again for the kind words and the 5-star rating!
  • ManualUpload
    F
    Fiona G
    Austine, Texas
    Posted on May 4th, 2023 05:36 AM
    Felicia is very nice, patient and responsible lender, she helped me a lot on my loan application process.
  • Encompass
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    Ok K K
    Bel Aire, KS
    Posted on May 2nd, 2023 02:50 PM
    Promptly responded to my inquiries with kindness and knowledge.
    Reply from Felicia Lau
    August 24th, 2023 03:42 PM
    Thank you so much for your kind words! I'm so glad that I was able to provide prompt and helpful responses to your inquiries. It's my pleasure to be of service to you.
  • Encompass
    W
    Wen-Fang C
    Park City, KS
    Posted on April 27th, 2023 08:08 PM
    Felicia is personable, down to earth, extremely pleasant and amazing to work with. We are buy and hold short term rental real-estate investors and had to do a cash out refi to fund our primary, the loan documentation process was a roller coaster...
    read more
    Reply from Felicia Lau
    August 24th, 2023 03:43 PM
    Thank you for your kind words. I'm so glad I was able to help you through the loan process. It's my goal at General Mortgage Capital to provide the best customer service possible, and I'm thrilled that I was able to meet that goal for you....
    read more
  • Encompass
    F
    Foster T
    Wichita, KS
    Posted on April 12th, 2023 01:34 AM
    Felicia Lau was a great help. She explained the process well and helped us through every step. She’s really responsive and was there to clear up any confusion. Overall, a great person to work with.
    Reply from Felicia Lau
    August 24th, 2023 03:43 PM
    Thank you so much for the kind words, Foster! I'm so glad that I was able to help and make your experience working with General Mortgage Capital a positive one. I'm always here to answer your questions and guide you through the process. Thank...
    read more
  • Encompass
    J
    Jerry A K
    Park City, KS
    Posted on April 7th, 2023 12:16 PM
    Felicia is a true asset. She worked long and late hours to help us secure our dream home. We greatly appreciate all she did for us! Highly recommend!
    Reply from Felicia Lau
    April 11th, 2023 06:21 PM
    Congratulations for your beautiful new home!! Love it!!! Thanks for your wonderful review! 👏👏🥳🥳
  • 71–80 of 156
    About
    GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan. We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Qualified Mortgage Pre-Approvals
    Non-QM
    Specialities
    Residential Mortgage Loan
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    Positions
    • General Mortgage Capital Corporation - Laon Officer
      Mar 21st, 2019 - Current
    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Kansas
    • Missouri
    • View All
    Disclaimer
    ©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.