Felicia Lau
Senior Loan officer
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I refer my client to Felicia, she is so friendly and Professional. My client is very satisfied with the loan precess. I will refer my client to her again in the future .Thank you Felicia for your hard work.
Reply from Felicia Lau
July 29th, 2024 07:23 PM
Knowing that you and your client are pleased with my work leaves me more than satisfied. It's my goal to offer friendly and professional service, I'll continue to deliver the same level of dedication and professionalism for any future referrals....
read more
Felicia is working very professionally and effective. My client is very satisfied with her for the loan process. I will refer her other clients in the future.
Reply from Owner
July 29th, 2024 07:29 PM
Thank you so much for your kind words, Guifen. It was my pleasure to assist, and I look forward to working with your referrals in the future. Do reach out if you need any further assistance.
She went over the loan estimate with me very clearly, and she is very proactive.
Reply from Felicia Lau
April 26th, 2024 06:20 PM
Thank you so much for your review, Roger! At GMCC, we always strive to be proactive and transparent. I'm thrilled to hear that you felt this during our engagement. Thanks again for choosing us for your purchase loan. I look forward to assisting...
read more
对客户有耐心，沟通幽默风趣，
Reply from Felicia Lau
April 26th, 2024 06:23 PM
非常感激您的五星评语，希望将来有机会再帮您贷款买房，谢谢！
Felicia Lau is trustworthy, informative and helpful!! She answered all of our questions patiently and professionally. I really recommend her to anyone who would like to find a 10/10 star loan officer 💯 Thank you for making our house buying...
read more
Reply from General Mortgage Capital Corporatio...
April 22nd, 2024 03:42 PM
I'm incredibly grateful for your kind words and the 5-star rating! It makes me so happy to hear that you found my service trustworthy, informative, and helpful. As a loan officer, my goal is always to make the house buying process easier and...
read more
Felicia is detailed oriented and is very informative about the process on purchasing a home. She reached out to us for any needed information and as a first home buyer, I had no idea what I was getting myself into but when we had questions...
read more
Reply from Felicia Lau
February 29th, 2024 03:03 PM
Thank you so much for your kind words and for taking the time to leave such an incredible review. I'm glad that you found my guidance informative and helpful throughout the process of purchasing your first home. It was a pleasure working with...
read more
Nice , patient
Reply from Felicia Lau
February 29th, 2024 03:05 PM
Thank you so much for your kind words and the 5-star rating. Your satisfaction is my priority at GMCC. I'm here if you have any other needs or questions in the future. Thanks again!
Throughout the entire process, Felicia provided exceptional assistance. She meticulously guided through each step, offering clear explanations. Her responsiveness and availability for communication made the experience truly outstanding.
Reply from Felicia Lau
February 29th, 2024 03:07 PM
I'm deeply grateful for your kind words and high rating. I strive to provide a smooth and clear process for all clients, and I'm thrilled to hear that your experience was outstanding. Should you need further assistance or have any questions...
read more
Good communication
Reply from Felicia Lau
February 29th, 2024 03:09 PM
Communication is key in our line of work and I'm glad to know that I was able to provide that to you. It was truly a pleasure assisting you. Thank you for your generous review, and for the full 5-star rating.
Felicia is friendly, responsive, trustworthy, and always gave great advice. Thank you for her help to get the loan for my first investment property!
Reply from Felicia Lau
February 29th, 2024 03:10 PM
I'm incredibly grateful for your kind words. It was a pleasure assisting you in securing a loan for your first investment property. I'm thrilled to hear that my advice was beneficial to you. Remember, I'm always here to help with any future...
read more
51–60 of 156
About
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan.
We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
Residential Mortgage Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- General Mortgage Capital Corporation - Laon OfficerMar 21st, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2019
Time Zone
Central Standard Time (CST)
Licenses
- Texas
- Kansas
- Missouri
View All
Disclaimer
©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.