Evelena Keller-Mullens - ALCOVA Mortgage's Cover Image
Evelena Keller-Mullens - ALCOVA Mortgage - Loan Officer in Hardy, VA

Evelena Keller-Mullens - ALCOVA Mortgage

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Loan Officer

Company Logo
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
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    Gary L S
    Hardy, VA
    Posted on November 11th, 2025 10:41 PM
    Absence of office visits everything was able to be done by email, I'm not very tech savvy but the wife helps me with
    Reply from Evelena Keller-Mullens - ALCOVA Mor...
    November 12th, 2025 01:17 PM
    I'm glad to hear you found the process manageable even without office visits, Gary. It's wonderful that you had support at home to help navigate the emails. If you have any questions or need assistance, please feel free to reach out. I'm here...
    read more
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    Maleasa S
    Posted on November 5th, 2025 04:27 PM
    Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Maleasa S
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    Perry S
    Posted on November 5th, 2025 03:51 PM
    Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Perry S
  • Encompass
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    Lynn W G
    Moneta, VA
    Posted on October 30th, 2025 05:58 PM
    One word Evelena! She was so professional and helpful at every step. Home buying has changed in 40 years! Evelena held my hand through the 'tech' stuff. All my questions and concerns were addressed quickly and accurately. I felt like I was...
    read more
    Reply from Evelena Keller-Mullens - ALCOVA Mor...
    October 30th, 2025 07:55 PM
    I'm truly glad to hear about your positive experience, Lynn. Navigating the home buying process can feel overwhelming, especially with all the technological changes, and I'm pleased I could assist and support you along the way. It's wonderful...
    read more
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    Michael C
    Posted on October 24th, 2025 03:19 PM
    Great experience with this Alcova Mortgage - make sure to ask for Robert Bates - he’s awesome!
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    Robert B
    Posted on September 5th, 2025 10:41 PM
    Great time at the 2026 Poker Run. Hope everyone had a great time! Let us know if you saw us there!
  • Encompass
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    Mark D B
    Brookneal, VA
    Posted on September 5th, 2025 01:55 PM
    I have never had such a beautiful experience with a lender in my life. My wife and I were treated like family. Evelena made herself available anytime if we ever had any questions and she quite often would go the extra mile ,working to make...
    read more
    Reply from Evelena Keller-Mullens - ALCOVA Mor...
    September 5th, 2025 03:12 PM
    Wow, Mark and Alex, thank you for the review. It was my pleasure to help make your dreams come true. Thank you for choosing me to accompany you on your journey.
  • Encompass
    S
    Shiann F B
    Roanoke, VA
    Posted on August 11th, 2025 06:35 PM
    Mrs. Mullins is efficient, knowledgeable, and very professional. She is truly the best loan officer I've worked with. I recommend her to everyone who needs her services.
    Reply from Evelena Mullens
    August 14th, 2025 06:37 PM
    Thank you, Shiann, for your kind words and heartfelt recommendation. I'm pleased to know that you found my assistance efficient and professional. It's rewarding to hear that my services have stood out to you as a loan officer. Should you or...
    read more
  • Encompass
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    Winston S B
    Roanoke, VA
    Posted on August 11th, 2025 06:34 PM
    Eve has a wealth of knowledge and genuinely looks out for her clients.
    Reply from Evelena Mullens
    August 14th, 2025 06:35 PM
    Thank you, Winston, for highlighting my commitment to providing informed and genuine support. I'm truly glad to know that you felt looked after. Your trust in me and ALCOVA Mortgage means a lot, and I'm always here to assist whenever you need....
    read more
  • Encompass
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    Allison K K
    Roanoke, VA
    Posted on July 18th, 2025 12:34 PM
    Evelena was great!
    Reply from Evelena Mullens
    July 21st, 2025 12:34 PM
    Thank you, Allison, for such a concise and positive review! I'm delighted to know you had a great experience. If you ever need assistance again, feel free to reach out. Wishing you the best with everything ahead!
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    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
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    Positions
    • ALCOVA - Loan Officer
      Jul 8th, 2024 - Current
    Memberships
    • Smith Mountain Lake Chamber of Commerce
    • SML Book Buddies
    • NMLS
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    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID#1801364
    Awards
    Readers Choice Awa...
    Achievements
    • Top Producer
    Hobbies
    • boating and jet ski riding.
    • Reading
    • Cooking
    • View All
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance