Evelena Keller-Mullens - ALCOVA Mortgage

Name: ALCOVA
Address: 13345 Booker T Washington Hwy, Hardy, Virginia, 24101
Telephone: +1-540-353-6138
Rating: 4.94

Loan Officer

ALCOVA Mortgage | Hardy

4.94

(89)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 353-6138

Hardy, VA

https://alcova.com/loan-officer/emullens/

https://alcova.com/branch/harrisonburg/

Location & Business Hours

Business Hours

Fri

8 AM to 6 PM

Sat

closed

Sun

closed

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4.94

(89)

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Experience.com

4.96

(31)

Zillow

4.78

(18)

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5.0

(40)

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Everything went smooth and fast! Evelena was available every step of the way! Her knowledge and experience of the loan process was priceless! I feel reassured that if I have any future needs I can depend on her to be there! Definitely a 5 star...

Reply from Evelena Keller-Mullens - ALCOVA Mor...

March 14th, 2026 01:56 PM

I'm grateful for your wonderful feedback, Pamela. Knowing that the process was both smooth and quick for you means a lot to me. I'm glad I could offer the support and expertise needed to make your experience a five-star one. Rest assured, if...

Evelena was a pleasure to work with. Kept us informed and updated throughout the entire process. Thank You Evelena!! Best Regards, Eric

Reply from Evelena Keller-Mullens - ALCOVA Mor...

February 23rd, 2026 03:53 PM

I appreciate your thoughtful review, Eric. It's great to hear that you felt well-informed and updated throughout the process. It was a pleasure working with you, and I'm here if you ever need assistance in the future. Best regards!

Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Bob M

I have purchased three homes and refinanced twice using Robert at Alcova Mortgage. Each transaction was very easy. Robert is always responsive to questions and available via phone calls and email. Each process was simple and smooth. I highly...

I’ve bought and refinanced with Robert for the last 10+ years and highly recommend him for your mortgage and refinance needs. He’s a straight shooter and makes it a breeze to deal with him.

Evelena was super helpful and quick to reply to any questions I had. Process was very easy

Reply from Evelena Keller-Mullens - ALCOVA Mor...

February 7th, 2026 04:23 PM

I'm glad to hear that you found the process easy and that I could assist effectively, Don. Quick communication is crucial, and I'm pleased it made a positive difference for you. If any more questions arise or you need further assistance, don't...

Robert Bates and ALCOVA were great partners when I was looking for a mortgage on an investment property. The easy application and the follow up made the whole process go smoothly. If you're considering purchasing a home or investment property,...

Robert is great to work with and easy to understand. Dealing with a mortgage can be stressful, but he breaks down the numbers and provides you with options. He’s professional and funny, which makes the environment feel safe. I would recommend...

Evelena was amazing at answering any/all questions we had throughout our loan process!

Reply from Evelena Keller-Mullens - ALCOVA Mor...

November 30th, 2025 12:52 AM

I’m glad to hear that I could assist with all your questions during the loan process, Randy. Clear communication is something I prioritize, and it’s great to know that you felt supported. If there's anything further you need, please feel free...

She was so wonderful to work with and had great communication.

Reply from Evelena Keller-Mullens - ALCOVA Mor...

November 20th, 2025 03:01 PM

Mary, I appreciate your feedback. I'm glad you found the communication effective throughout the process. It was a pleasure working with you, and I'm here if you need any further assistance in the future.

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Home Loans

VA Home Loans

FHA Home Loans

USDA Home Loans

First Time Home Buyer Loans

Down Payment Assistance

Jumbo Home Loans

DSCR Loans

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Positions

ALCOVA - Loan Officer
Jul 8th, 2024 - Current

Memberships

Smith Mountain Lake Chamber of Commerce
SML Book Buddies
NMLS

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Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

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Year Started

2020

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID#1801364

Awards

Readers Choice Awa...

Achievements

Top Producer

Hobbies

boating and jet ski riding.
Reading
Cooking

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