Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Able to negotiate a best rate and communicate needs for re-financing
Continual line of communication was off the charts. Responsiveness to EVERY question with genuine interest in helping us understand the process and easing all our apprehension, as buying a home can be overwhelming. A++
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Stacy. Ya'll have been such a pleasure to work for.
Very helpful through it all. being a first time buyer I didn’t stress about anything they had everything explained and ready for us
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Ricky. It was a pleasure to work with both of you. We hope you love your new home! Just let us know if we can be of any assistance in the future. We are always here for you,
Easy to work with, responsive, answered all questions.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Brian. It was such a pleasure to work with you both. Please let us know if we can ever help you with anything in the future.
I've been working with Erin and her team for over 23 years. Having worked with other loan teams through the years, none compare to the professionalism and high level of communication I receive with her team.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Lenny. It is always a pleasure working with you. Thank you so much for the referral.
It was such an easy process, everyone was so nice and helpful with any questions we had.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
It was such a pleasure working with you both. I hope you love your new home. Just let us know if you need anything in the future.
Always responsive and available to give multiple options along the way to help us make the right decisions. Easy to talk to and communicate with. Helped us close TWO deals within a month!
Erin was very detailed in her explanation of things throughout the entire process. She was able to quickly react to questions and provide solutions along the way.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you i look forward to the next one being just as good. Have a wonderful day.
The loan process for my clients has been smooth and quick! Erin has communicated promptly and effectively keeping my clients and myself (REALTOR) completely in the loop with all info and updates.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
thank you for the review Angela we do work hard to make sure everyone had the communication needed for a smooth transaction.
She was able to close a loan for my client in 2 weeks! She saved the deal, as my client had been with a different lender who had spent 5 weeks in file and could not get a clear to close!
Highly recommend!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you for the kind words. The borrower was wonderful and i enjoyed helping everyone on this transaction. It was 9 days from application to clear to close thanks to everyone involved.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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